BMW of Turnersville

I came in to get a used vehicle, the service was nice and the price i was willing to pay for a used vehicle i was able to get a 2013. I highly recommend sfopping by and talking to the servjce providers. the price i was willing to pay for a used vehicle i was able to get a 2013. I highly recommend sfopping by and talking to the servjce providers. More

me and my wife had a great experience it was a long day but we got the deal done with the help of Robert Rose.We could call him with any concerns ane he took care of all of them. We will more then likely p but we got the deal done with the help of Robert Rose.We could call him with any concerns ane he took care of all of them. We will more then likely purchase our next BMW from him. More

I have purchased several BMW's through the years, and on every occasion I have consulted with Rob Rose. His level of professionalism and service is exceptional. He always answers my questions and delivers every occasion I have consulted with Rob Rose. His level of professionalism and service is exceptional. He always answers my questions and delivers upon every request. I recommend him to all my friends and family, as he is my BMW go-to-guy!!! More

The level f customer service from the moment I arrived thru several service appointments make this dealership by far my favorite and I have purchased/leased several brands and locations over 20 years. thru several service appointments make this dealership by far my favorite and I have purchased/leased several brands and locations over 20 years. More

I bought a 2006 750Li from this dealer about eight months ago. So far the gaskets went bad and costs me $4,000. The car was sold to be with an airbag problem which costs $1,100 to fix. The transmission gaske ago. So far the gaskets went bad and costs me $4,000. The car was sold to be with an airbag problem which costs $1,100 to fix. The transmission gasket seals went bad and costs me $900 to fix. The transmission went bad and costs $5,000 to fix. When they were fixing my gaskets they kept my car for a month. The car was smoking and I had to bring it in twice to fix the problem. It took them four times to fix a blinker. I am not including service problems because every car needs to be serviced. I would NEVER buy a car from this dealership again. More

I purchased a new vehicle from this dealership in August of 2011. This vehicle was obviously a 'lemon' as it was in the service shop for approximately 15 days in the first two months. Mr. Norton, the Serv of 2011. This vehicle was obviously a 'lemon' as it was in the service shop for approximately 15 days in the first two months. Mr. Norton, the Service Manager (and I use the term Manager loosely in this reference) and his staff are unprofessional and unqualified to repair these vehicles. Mr. Norton had the nerve to tell me that 'I want to fix your vehicle because that is how we make money'. Mr. Norton - that is not something you tell an irrate customer who recently spent $45k on a car to find it in your service shop for a lengthy period of time in the first two months of ownership. The Service writers stink as well. Theodore aka 'Theo' never calls to provide an update of the status of a repair and Mark West calls but doesn't remember calling. They also had a problem duplicating an issue with my vehicle and said that they couldn't duplicate it and that the vehicle is 'performing as it should' and that if I don't pick up my vehicle I will be charged a rental fee for the loaner vehicle. Then I get a call saying that they duplicated the problem and that the vehicle is 'shaking violently'. After all o of this aggravation, I contacted the Penske Automotive Group to resolve the issue. They own this dealership. This by far was the most stressful and aggravating car buying experience I have ever had and will never buy from this dealership again!!! If you look at all of the BMW dealerships in NJ that are rated on this site, this dealership is the lowest and now I know why!!! More

Jason was a pleasure to have as my salesman. He was so respectful and most patient with me, along with being very knowledgeable, as he instructed me on how to use all the new technology of my X3. The othe respectful and most patient with me, along with being very knowledgeable, as he instructed me on how to use all the new technology of my X3. The other salesmen in the showroom congratulated me on my purchase and made me feel right at home. Jordan made signing the finance papers quick and easy with a thorough explanation as I signed each one. I would certainly recommend Jason and BMW of Turnersville to others. More

I fell for the Trucar.com bait & switch scam. Went to Turnersville after getting a very low price quote in response to my specifications vehicle through trucar. Trucar indicates the dealer will adjust of Turnersville after getting a very low price quote in response to my specifications vehicle through trucar. Trucar indicates the dealer will adjust off of that price base. In the end, their price was $3000 higher than Trucar quote because the vehicle was not in stock. It was in transit and could have been picked up by the dealer for their inventory and shipped to them with no added cost. They then low balled my trade by $2900 - $4000 depending on the others dealers I spoke with all whom had equal or better pricing on the new car. The other dealers were all consistent with KBBtrade and Manheim auction prices; all expected even though the vehicle was truly and excellent condition two year old BMW. DON"T FALL FOR THE trucar.com scam and shop elsewhere for your better deal. More

My car was damaged during the flash floods we experienced early July here in New Jersey. I had my car towed to BMW Turnersville. I received outstanding service. the Advisor Mark West was very friendly, help early July here in New Jersey. I had my car towed to BMW Turnersville. I received outstanding service. the Advisor Mark West was very friendly, helpful. He kept me informed of the condition and the progress of my car's repairs via email and phone. And the end result is my car is good as new. Everybody who works at this dealership is very friendly and kind yet professional. This is my second BMW that I purchased from this dealer and I always have them do the maintenance and repairs and I don't think I'd ever buy another car anywhere else. More

I would like to thank each person I dealt with from the first telephone conversation till I drove off of your lot. This was truly an awesome experience. I hope to deal with you again...when I hit the power first telephone conversation till I drove off of your lot. This was truly an awesome experience. I hope to deal with you again...when I hit the power ball!!! On one of those beautiful BMWs you have in the show room. Thank you again, Teresa Ledger. More