BMW of Turnersville

From start to finish, this BMW was the smoothest, most problem free and most professionally handled buying experience I have ever encountered. This dealerships customer service is world class and for at 6 problem free and most professionally handled buying experience I have ever encountered. This dealerships customer service is world class and for at 60 years young that is saying a lot. In all my years of buying vehicles this was the most stress free deal of all. Everyone is so friendly and that always helps to make a buying experience easier to do. Rob Rose worked to get the paperwork all finished up, everything was like clock work. Kevin Franco has got his team working like a fine running BMW. Kevin made sure the car was checked out from top to bottom, that all manuals and keys got to me in a timely manner. He has also keep me updated as to the progress of my car being shipped to me. I will always remember this experience and I will never stop telling people were to go to get the best out of this world customer service. More

Jessica was a very professional and great experience with purchasing my BMW. It was such a smooth transaction and I felt like she was working with us to complete and finalize the sale. I would recommend her purchasing my BMW. It was such a smooth transaction and I felt like she was working with us to complete and finalize the sale. I would recommend her to others and return back to her with another purchase. Thank-you!! More

Cant say enough good things about Scott and Kevin, They were able to get me financed at a great rate and into a great car, to say the least my credit isnt stellar but they were able to assit me, they liste were able to get me financed at a great rate and into a great car, to say the least my credit isnt stellar but they were able to assit me, they listened to me and asked me what I cant spend and what Im able to spend and we took it from there, the car is great and im not disappointed at all, its a prewoned car and its almost in perfect shape, it needs new weather stripping across my windshield but thats the only issue I have with the car, ive already spoken very highly of this dealership, I work for a very large corporation in NJ and we pride ourselves on customer experience and BMW met and then exceeded that goal, my colleagues have been told about the great service, I will be buying another car from BMW and Scott will be my guy More

Everyone at BMW of Turnersville is friendly & professional. They do their best to meet your needs & to make purchasing a vehicle as easy & hassle free as possible. They do not pressure you int professional. They do their best to meet your needs & to make purchasing a vehicle as easy & hassle free as possible. They do not pressure you into making any decision, they let the cars & prices sell themselves. The service department is thorough & makes every effort to get repairs done as quickly as possible. I have been to other BMW service departments & have never been as comfortable or happy with the level of service as I am with BMW of Turnersville. This is the 3rd vehicle I have purchased from BMW of Turnersville & highly recommend the dealership & Joel Apfelbaum. I look forward to returning when I am ready to purchase again. More

I was referred to this dealership through Kevin Franco. Kevin listened to our needs and made recommendations aligned to what we were looking for. The car was for my 19 year old son, and it was his first e Kevin listened to our needs and made recommendations aligned to what we were looking for. The car was for my 19 year old son, and it was his first experience with buying a car. Both Kevin and Rob were knowledgeable, friendly, and accommodating. They made it a pleasurable experience for my son, and were able to meet our financial needs. We walked away with a car that we are very happy with and a great overall impression of our experience. We appreciated the extra attention given by Rob to my son in teaching him the details of the car. Kevin's Knowledge and selling style was perfect. He answered questions and provided information without ever making us feel pressured. I would definitely recommend Kevin and his team to family and friends. Thank you for a great experience. Jim Dennis More

I recently made my first BMW purchase at Turnesville BMW and have to say that it was the most pleasurable car buying experience I've ever had. My wife and I had been eyeing up certain cars online and walkin and have to say that it was the most pleasurable car buying experience I've ever had. My wife and I had been eyeing up certain cars online and walking lots on Sundays. We decided to take the next step and arrived at Turnersville BMW. Briana cordially introduced us to our sales advisor Scott Batt. I could tell right away that Scott was an owner of a BMW because no one talks so glowingly about a product with such sincerity unless they use it. He just talked about, and sang the praises of the design, and engineering of these "machines"so much that I couldn't wait to drive one, which he offered. I won't bore you with all the details, but Scott made it a no brainer without ever giving us a sales pitch. That's pretty good and I'm in sales. Scott, Jason and the team stayed late so I could leave with the car, which was totally unexpected. He spent time loading media and explaining what I needed to get home, and then I went back two days later and got the full tutorial. I couldn't be happier with the car and the way Scott treated us. He took away the stigmas that we sales people are sometimes given. I pulled away feelng comfortable with who I just did business with. I would strongly recommend Scott Batt and Turnersville BMW More

Wow is all I can say! I just purchased a brand new X5 from Rob and I love it. The entire experience was great. He explained the features, the different payment options, and answered all of my questions a from Rob and I love it. The entire experience was great. He explained the features, the different payment options, and answered all of my questions about the car. Being a local business owner it's always nice to do business with a dealership that is also local and a salesmen actively involved in the local community. Thanks Rob once again for your professionlism you have a customer for life! TM More

Robert Rose always taking his time to explain the product to me. Making sure I'm totally satisfied. Making me feel very positive about my purchase. Robert receives my highest recommendation. to me. Making sure I'm totally satisfied. Making me feel very positive about my purchase. Robert receives my highest recommendation. More

Having not bought a car since 2010, I must say I clearly remember my salesman (Robert Rose) who was friendly, honest, reliable and gave me peace of mind throughout the entire process. The paperwork process remember my salesman (Robert Rose) who was friendly, honest, reliable and gave me peace of mind throughout the entire process. The paperwork process for both cars purchased was seamless and stress free. The delivery of each car could not have been more professional – Robert took the time to walk me through the different components of each car. I look forward to working with Robert again for my next car purchase in 2014! More

If you are looking for a great deal, outstanding customer service, then BMW of Turnersville is the place. I live in Maryland And I have never experienced customer service like I did at Turnersville. I drov service, then BMW of Turnersville is the place. I live in Maryland And I have never experienced customer service like I did at Turnersville. I drove almost 200 miles to purchase my car from them. If I had to do it all over again I WOULD for sure. The dealerships that I've experienced just don't value customer service anymore. It's just all about the $$$$ to them. So if you are looking for a BMW.... I suggest you make your way onto the New Jersey Turnpike to Turnersville BMW... Trust me you will be glad you did. Thank You BMW of Turnersville Happy Happy BMW Customer Kia/Maryland Resident More