BMW of Turnersville

Best car buying experience I test drove the bmw i3 at the philly green fest during the summer. I enjoyed the drive and the possibility of not having to purchase gas. One day I test drove the bmw i3 at the philly green fest during the summer. I enjoyed the drive and the possibility of not having to purchase gas. One day on my way home from work, I went into BMW of my laurel to inquire about the car. I was first ignored when I went into the dealership, then the salesperson at BMW of MT laurel did not know anything about the i3 car. I left that dealership and went to edmunds.com and requested a quote from BMW turnersville. Kristy the Internet sales person called me and put me in touch with Stephen Papaycik. That night I spoke to Steven about the car I wanted and he was able to explain all the features I was interested in. I went into the dealership a couple of days later to speak with him. Steven made leasing a car so easy. I have purchased many luxury vehicles in the past. This is by far the best experience I've had. Today I picked up the car, I met Jason the finance manager who also was awesome and made the experience worry free. Those guys at BMW of turnersville have made a BMW driver out of me, and I recommend everyone to go there. More

Extremely Positive This was my first trip to BMW of Turnersville. Herb Heriegel was my first contact in the showroom. He was extremely professional and knowledgeable fro This was my first trip to BMW of Turnersville. Herb Heriegel was my first contact in the showroom. He was extremely professional and knowledgeable from start to finish. I then met Jason Coulter who handled the financing paperwork. He too was extremely professional and knowledgeable. Both Herb and Jason make BMW of Turnersville look great. This was my best car buying experience to date. Thank you. Dave Sye More

Professionals with Professionalism!!! I had just purchased a new 435i Gran Coupe and I have to say that after purchasing over 34 cars personally and as a purchasing agent for a family corp I had just purchased a new 435i Gran Coupe and I have to say that after purchasing over 34 cars personally and as a purchasing agent for a family corporation having purchased over 1000 cars, this is the first time that from inception to exchanging a check for the keys that it was a sheer pleasure. From the "genius" Glen, to Joel in sales, to Kevin the sales manager, right to Jason, the knowledgeable financial "tattooed man". Each and everyone of them were spot on and did nothing but earn my loyalty for future purchases. Jeff definitely deserves much kudos for his hiring practices. Roger Penske should be truly proud of this fine representation of a dealership! Michael Cohen More

Phenomenal Experience!!! Rob Rose is one of the best BMW Sales Consultants I have encountered over the years. It was a pleasure working with him when I recently traded in my Rob Rose is one of the best BMW Sales Consultants I have encountered over the years. It was a pleasure working with him when I recently traded in my 2008 BMW 328i and leased the brand new 328i xDrive Active Hybrid. Mr. Rose did a spectacular job listening to all of my needs, showing me only what fit my requirements and once we found the perfect package, explaining the new technology and how all the bells and whistles worked in the new vehicle. He offered me the opportunity to test drive a few of the vehicles to ensure I was comfortable with how the drive felt prior to making my final decision. I was super excited when I realized there was a private track where I could test drive cars, as I never had that experience at another BMW dealership. Mr. Rose was also thorough with the paperwork process, had it flow effortlessly, which made it a painless experience. He was knowledgeable about the current programs and how they worked, qualification requirements, etc. He was just all around good. Working with Mr. Rose, you experience some of the best BMW has to offer over there in Turnersville. Thanks for a great buying experience Mr. Rose!!! More

WOW !! What an Experience I have just picked up my dream car 2015 BMW x5 X35i from this dealer Yesterday on 8-21-14 and all i can say is WOW ! What an amazing experience. From I have just picked up my dream car 2015 BMW x5 X35i from this dealer Yesterday on 8-21-14 and all i can say is WOW ! What an amazing experience. From the moment me and my dad first set foot through their door all the way up to the time of delivery, the Entire team of BMW of Turnersville have gone above and beyond for me and my car. Excellent communication to organization and professional service. They have an excellent staff and special shout out to my friends Adam, Joel, and Jason (in Finance) !!!! They have friendly staff, excellent service, and will satisfy all of your car needs. I would also like to specially thank Joel for spending almost 40 mins with me going over the amazing features that this car has to offer and he MADE SURE that i fully understood all the features thoroughly and he never showed signs of fatigue when i had asked him at least 25+ questions throughout his in-dept walk-through of my car. After his detailed tour i felt even more comfortable with my car than ever. I will definitely go back to Adam and Joel for second BMW in the family (in the future) AND i would definitely recommend this dealership to all my friends and family members who are looking for a BMW. I will never get a BMW from another dealership as long as i have BMW of Turnersville and team of Adam Joel and Jason !!! Thank you Thank you and Thank you. More

Rob Rose knows his craft!!! I have been going to the Turnersville BMW Dealership for to have my 5 series serviced for years until my 5 series finally decided it was time to go BM I have been going to the Turnersville BMW Dealership for to have my 5 series serviced for years until my 5 series finally decided it was time to go BMW heaven. After 12 years and 230,000 miles, I bit the bullet and purchased a pre-owned 5 series. Rob Rose is extremely educated and demonstrated superior customer service and patience during the purchase of my pre-owned 5 series. I will send refers to Rob! He is a great salesman............. More

The Most Incredible Car Purchase Experience Ever! I approached this dealership as a result of a referral from a BMW Corporate employee who spoke highly of dealership and in particular Adam Feinstein a I approached this dealership as a result of a referral from a BMW Corporate employee who spoke highly of dealership and in particular Adam Feinstein and Paul Naegele. My goal was to literally purchase my dream car that I have been wanting for 10+ years but the stars never quite aligned until now. The purchase would be for a 2015 BMW M3, a highly sought after and difficult car to get an allocation. At first this would be just a single purchase but quickly escalated into a complex nearly year long process of planning an European Delivery with buyers from all over the country. My CA Adam agreed to support my crazy dream with the full support of Sales Manager Paul to be the lead dealership in this major event. I will tell you that the path was not easy with little information and firm dates to plan against it was literally a daily project requiring the dealership to appease my proactive attempts at locking down orders and guiding me through the process. Fast forward today and the trip turned out to be the most incredible driving experience a BMW owner could ever have in a vehicle. Our group ended up being the first 22 owners on the planet to take delivery of the car at the BMW Welt in Munich Germany with 35 folks and media in attendance for big event. What is even better is that dealership was responsible for selling the first M3 and M4 cars ever delivered during morning of launch event. The trip was 9 days of pure motorsport bliss touring across 5 Countries visiting legendary tracks and roads in Germany, Austria, Switzerland, Italy, and Belgium. None of this would have been possible without the incredible effort of Adam and Paul to make sure the allocations would be secured and our orders perfectly executed from start to finish. The number of emails, hours, and phone calls to Adam and Paul between myself and the group easily exceeded 100+ and a shining example of a dealer that goes above and beyond for their customers. We have become friends in the process as well. I am forever in their debt for enabling me to fulfill every BMW Motorsport enthusiast dream experience in 1 trip. I am thankful for the flawless execution of the sales experience and incredible customer service. I received a highly competitive price on the car as well. I will never buy a BMW from anywhere else ever again as long as Adam and Paul are in business! A Grateful Customer, Miguel, Montgomery County PA More

Let me upgrade you I came in looking to upgrade my Optima for a 535 posted on the dealer's website. From the first moment my husband and I stepped through the door I came in looking to upgrade my Optima for a 535 posted on the dealer's website. From the first moment my husband and I stepped through the door, we were greeted and impressed with Christain's professionalism and knowledge about their stock. Throughout the entire process he was 100% attentive to our needs for information and time to discuss our options. Christian took us out on the test track and allowed both of us to get a feel of the power of our prospective buy. He was engaged throughout the demonstration and proactive with informing us about the features and options. It bears repeating that Christian was very attentive and professional throughout the entire negotiation and buying process. Kevin was also respectful and instrumental in assisting us with the buying process. He provided us with helpful information and was reasonable with valuing our trade in. Both gentlemen were respectful and welcoming to me and my family, and as a result have earned our respect and gratitude in return, for their assistance in this very exciting Ultimate Buying Experience. These guys, including Jason (The $ Money Man) stayed late with us on a Friday night to ensure we were satisfied and that the entire purchase was completed. Overall, I had a great experience working with these gentlemen. I never felt obsolete or over looked during the buying process and I would highly recommend their services. More

Adam was extremely knowledgeable about the vehicle I was interested in. Moreover, Adam was very straightforward during the negotiation process. Many salespeople get a bad rap for evasiveness, but I thorough interested in. Moreover, Adam was very straightforward during the negotiation process. Many salespeople get a bad rap for evasiveness, but I thoroughly enjoyed Adam's style; my transaction was smooth from start to finish and even included a gift bag at the end. Ultimately, I highly recommend buying form Turnersville BMW because of fair pricing and their transparency in dealings. More

Jason Coulter was very knowledgeable about the process and explained the paperwork and details in easy to understand terms. It was a pleasure to work with Jason and he made the process very tolerable. A l and explained the paperwork and details in easy to understand terms. It was a pleasure to work with Jason and he made the process very tolerable. A lot of car dealerships make you feel like you don't understand the process, but Jason definitely helped us understand our options. Kevin Franco was a life-saver in our car buying situation. He was friendly, knowledgeable and direct. He was able to be flexible to find us the best deal for the best price for our situation. We are having a baby in just a few short weeks and he was able to help us find the best car and weight our options as he also just had a baby recently. Kevin was invaluable and indispensable in our car buying process. Adam Feinstein helped us understand our new car and helped set up our satellite and BMW assist. He set up our phones for us and helped show us how to program our settings. He was able to show us tricks we would have never known about the specific features on our new car. All in all, our experience at BMW was pleasant and to-the-point. Each person was able to help us through the process and was knowledgeable and friendly. More