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BMW of Turnersville
Turnersville, NJ
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Great Experience Recently had my 10yr old BMW serviced there and also leased a new one. I can't say enough great things about this dealership! Everyone I dealt with - Recently had my 10yr old BMW serviced there and also leased a new one. I can't say enough great things about this dealership! Everyone I dealt with - from the service writers, technicians, service manager, internet sales manager, and client advisor - was awesome! Issue with my older BMW fixed under warranty, and a phenomenal sales experience on the new one. (Particularly Krissy Cone - Internet Manager, and Glenn Falvey - Sales/Client Advisor). Was given a great quote, and treated with a no stress / no pressure attitude the whole time. Highly recommend BMW of Turnersville. More
Excellent service BMW of Turnersville has a great sales and service team. Our client advisor Herb is very knowledgeable about the vehicle we were interested in purchasi BMW of Turnersville has a great sales and service team. Our client advisor Herb is very knowledgeable about the vehicle we were interested in purchasing and was extremely helpful throughout the entire process. I would highly recommend BMW of Turnersville to my family and friends. More
Impressed with this dealership X2 Professional and exceptional customer service provided by Christian Talamini, Paul Naegele and the Turnersville BMW team. Our 328i xdrive lease wa Professional and exceptional customer service provided by Christian Talamini, Paul Naegele and the Turnersville BMW team. Our 328i xdrive lease was coming to an end and we were researching our next vehicle. Christian called to check on our status a month prior to turning in the 328i. We discussed what our expectations were for a possible new lease and he said he'd get back with information. He was in constant contact and we finally agreed verbally on a vehicle and finalized the sale that night. I can't say enough about the positive experience we had with the relaxed , no pressure, personable staff and management at BMW Turnersville. Our Second purchase & We love our 330i xdrive and hope to be a valued customer for a long time. Nicole/Terry More
My best car buying experiance Hands down the best overall experience I have had in all my car buying years. I was at the end of my lease and was working with another dealer on purc Hands down the best overall experience I have had in all my car buying years. I was at the end of my lease and was working with another dealer on purchasing my newest BMW. I was not happy with the service I was receiving and decided to try Turnersville BMW. From the email to Kevin and his quick response to the first call with Adam who reconfirmed what I really wanted in a car I could tell that they wanted my business. I am a pretty picky and they worked extremely hard to get the car I wanted and after a search for the impossible they were able to locate a car for me. The day I picked up my car I was pleasantly surprised and happy that all of my paperwork was ready and all I had to do was sign. Jason went through the documents with me and assisted me with the purchase of a maintenance plan that he knew I would need due to the timeline of my lease. I would happily recommend my friends or family to purchase a car from these gentlemen. More
Great experience purchasing car I cannot say enough about Rob Rose, salesman. He was so patient with me as I struggled as to which car to purchase. I initially came to BMW after ha I cannot say enough about Rob Rose, salesman. He was so patient with me as I struggled as to which car to purchase. I initially came to BMW after having a bad experience with Mercedes and couldn't wait to trade my Mercedes C400. I felt Rob didn't rush me and made sure i got the car that suited me. It was a great experience and hope it continues when I return for service etc More
Always the best from sales to service!!! I cannot say enough about Christian Talamini my salesman/friend. My business partner started buying cars and build a relationship with him which brou I cannot say enough about Christian Talamini my salesman/friend. My business partner started buying cars and build a relationship with him which brought me to purchase cars from Turnersville BMW also. The time and service does not compare to any other place I have been. Hopefully we will be BMW owners for life! More
greatly undervalued the trade. Be careful about how they determine trade value. In short, I had 2 other local dealer quotes for the trade value and offered them to Turnersville to Be careful about how they determine trade value. In short, I had 2 other local dealer quotes for the trade value and offered them to Turnersville to match or beat. To be fair they appraised my vehicle by driving it over to their chevy dealer. I was told that the value declined because the chevy dealer had the same vehicles available with a a 20% discount. I called the chevy dealer to confirm and guess what was the response by the employee who helped me..."O no we don't have that particular vehicle available--very desirable but none available but we can order a new one for you?". I went further and checked the chevy dealership to see if it was on its website--none. In short, shop other BMW dealers to best obtain a true trade value because the above actions are very unprofessional and you have the question the overall integrity of what you are being told. . More
Why I bought a BMW from the Turnersville Automall First and foremost I have to say that I am a loyal BMW car owner. This will be the fourth one I have purchased and love everything about the car and t First and foremost I have to say that I am a loyal BMW car owner. This will be the fourth one I have purchased and love everything about the car and the company. To start, the sales team is not pushy at all. Christian Talamini was great throughout the transaction. We walked Christian through all of our requirements for this purchase and he met them without fail. He was never pushy nor did he come off like a typical car salesman but I wouldn't expect that from your dealership either. The manager Kevin was extremely professional all throughout the transaction as well. We are very happy BMW owners and would highly recommend customers stopping by to see their current inventory on site or on line. Their inventory boasted a robust amount of 3 and 5 series for us to choose from which gave us some great options. More
They listened, then they delivered as promised I switched dealerships from a long time relationship that had gotten worse over the years. Scott and Christian reaffirmed my hope that this could be a I switched dealerships from a long time relationship that had gotten worse over the years. Scott and Christian reaffirmed my hope that this could be a pleasant experience. They insured it wasn't about them leasing me a car but about ME leasing from them. I felt like a customer again! They listened to what I wanted and how I needed this to work with my schedule and office staff to coordinate. We found the car and settled the deal verbally and then set a date when this could be finalized efficiently and in under an hour. I showed up as scheduled and everything was ready to go! The paper work was ready and took under 30 mins to go through and then an intro to the car and its new features and I was mobile, out of the lot in under an hour - happy!! Plus, they are both just genuinely nice guys that you want to do business with. Very professional and friendly. More
Genuinely pleased! In my mind I wanted better engineering. I found the 2013 X3 I wanted online. We walked into the dealership and Tom Dougherty readily made himself av In my mind I wanted better engineering. I found the 2013 X3 I wanted online. We walked into the dealership and Tom Dougherty readily made himself available to assist. He was knowledgeable, professional and respectful. He made an offer I could not refuse. After my purchase, I had a number of questions. Tom was genuinely willing to answer my questions and offer any assistance he could. This level of assistance I have never experienced when purchasing a new vehicle. I've driven my X3 28i for nearly 2 months now. I am genuinely pleased with my purchase and the level of service provided by Tom. Thank you very much. More