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BMW of Turnersville

Turnersville, NJ

4.8
288 Reviews

3400 Route 42

Turnersville, NJ

08012

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Showing 288 reviews

January 09, 2020

Adam Feinstein made my experience at BMW amazing. He was professional but also personable and really helped the whole experience for the better. I am very pleased with my purchase More

by zwfoord
Recommend Dealer
Yes
Employees Worked With
Adam Feinstein
Jan 09, 2020 -

BMW of Turnersville responded

That's what we like to hear! Thank you so much for the kind words and positive rating. Adam was happy to assist you with everything. Congrats on your new ride!

May 07, 2019

VERY BAD DEALER YOU EVER DEAL WITH Since the day one i get the car, every one lies there, No manner. Nobody cares, when you call they tells we are busy, will call you later, no body cal More

by Ashraf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Spilsbury, Jason Coulter, Sean Weaver
May 08, 2019 -

BMW of Turnersville responded

Ashraf, I am sorry to hear you felt disappointed in regards to any customer service that may have not met your expectations. Given the opportunity, I would like to speak with you about your experience and learn more about what happened. Please email me at Pnaegele@bmwofturnersville.com. Thank you, ​Paul Naegele General Manager BMW of Turnersville

April 26, 2019

Does Not Honor Warranty on New Vehicles This dealership does not honor maintenance plan that was included with new car purchase. Service dept will do anything possible to save money. 2016 More

by BmwNeverAgain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Naegele, Herb Heriegel, Scott Batt
Apr 27, 2019 -

BMW of Turnersville responded

Hello, I regret to learn about your disappointment with your recent service visit and with your maintenance plan. We appreciate your feedback and would like the opportunity to discuss your experience. Can you please send your contact information to me at Pnaegele@bmwofturnersville.com? I look forward to hearing from you. Paul Naegele General Manager BMW of Turnersville

February 21, 2018

Great Experience Recently had my 10yr old BMW serviced there and also leased a new one. I can't say enough great things about this dealership! Everyone I dealt with - More

by Marsar4171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Falvey
September 12, 2017

Excellent service BMW of Turnersville has a great sales and service team. Our client advisor Herb is very knowledgeable about the vehicle we were interested in purchasi More

by Carl181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Heriegel
July 29, 2017

Impressed with this dealership X2 Professional and exceptional customer service provided by Christian Talamini, Paul Naegele and the Turnersville BMW team. Our 328i xdrive lease wa More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Naegele, Christian Talamini
April 24, 2017

My best car buying experiance Hands down the best overall experience I have had in all my car buying years. I was at the end of my lease and was working with another dealer on purc More

by Evolve0808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Franco, Adam Feinstein, Jason Coulter
April 24, 2017

Great experience purchasing car I cannot say enough about Rob Rose, salesman. He was so patient with me as I struggled as to which car to purchase. I initially came to BMW after ha More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Rose
January 11, 2017

Always the best from sales to service!!! I cannot say enough about Christian Talamini my salesman/friend. My business partner started buying cars and build a relationship with him which brou More

by Olive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily was great with the finances, Christian Talamini
December 12, 2016

greatly undervalued the trade. Be careful about how they determine trade value. In short, I had 2 other local dealer quotes for the trade value and offered them to Turnersville to More

by junk01
Price
Recommend Dealer
No
Employees Worked With
Christian, Kevin Franco
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