
BMW of Turnersville
Turnersville, NJ
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My experience with the dealership was absolutely fantastic. I ordered my vehicle in March at the height of beginning of the pandemic, and the dealership kept me informed every step of the way despit fantastic. I ordered my vehicle in March at the height of beginning of the pandemic, and the dealership kept me informed every step of the way despite the car being delayed in manufacturing. My sales person Christian Talamini was absolutely fantastic throughout the entire process. It was professional, knowledgeable, and provided me with the most current updated information possible. It was a great experience dealing with Khristian and BMW Of Turnersville. More
I have purchased 4 BMWs personally from Turnersville, and my family and friends probably bring that total to over a dozen. We are constantly recommending this dealership to others, because we know they will my family and friends probably bring that total to over a dozen. We are constantly recommending this dealership to others, because we know they will never be disappointed and we will never be embarrassed. On my latest dealing, my wife and I requested a certified pre owned X-5 with specific equipment. Paul Naegele and Adam Feinstein were relentless on their quest and found it 2 days ago. I’m not sure if I’m more impressed with that or the fact that theY processed it in 24 hours and we drove it home yesterday. Thank you all, as we will continue to praise BMW of Turnersville to anyone who will listen. More
Adam is very personable person, friendly and extremely helpful. We love Adam! We will always ramain with BMW. Your service department is truly exceptional and we love dealing with them. helpful. We love Adam! We will always ramain with BMW. Your service department is truly exceptional and we love dealing with them. More
I received excellent service even a warranted item (oil leak I had for 6 months) was finally observed and fixed). Saved me money. I would recommend going to BMW Turnersville. leak I had for 6 months) was finally observed and fixed). Saved me money. I would recommend going to BMW Turnersville. More
A very pleasant experience. For several months, I was experiencing vibration, which worsened as the speed of the car increased. Although this was reported to my dealership at a For several months, I was experiencing vibration, which worsened as the speed of the car increased. Although this was reported to my dealership at a routine maintenance visit, the issue was not investigated. The problem continued to worsen, but my phone calls and messages were not returned. Out of frustration, I called BMW of Turnersville, on Friday 6-5-20, and was immediately connected with a Service Advisor, Mr. Franklin DeVita, who offered me an appointment for the following Monday 6-8-20, at 7:30 am. Upon arrival, I was impressed with how carefully Frank listened to my concern and conducted a brief inspection of the vehicle. In less than one hour, Brian the technician, uncovered a bubble on the inside wall of the left-front tire which encompassed almost one quarter of the tire circumference. Additionally, he was able to show me that both front wheels were deformed and would need to be straightened. I was given a loaner car even though my car had not been purchased there and this was my first visit at BMW of Turnersville. I couldn't be happier. The problem was quickly and correctly diagnosed, Frank and Brian were extremely courteous, attentive and professional, the problem was corrected, the price was reasonable, and BMW of Turnersville has another customer. Yes, 5 stars to Frank and Brian! ALM More
Everyone is so nice when you walk in they all greet you. Good service fast and clean. They go over with you step by step I would send people there. Good service fast and clean. They go over with you step by step I would send people there. More
Service was great! All employees should wear face Service was great! All employees should wear face coverings. Especially if they’re constantly parading back and forth in front of the customer wait Service was great! All employees should wear face coverings. Especially if they’re constantly parading back and forth in front of the customer waiting area! More
Very attentive in communication. Amy at the helm was terrific in the service department. Problem corrected. Diagnosed. Reasonable price. Dealership is clean. Very comfortable. All staff are friendly. terrific in the service department. Problem corrected. Diagnosed. Reasonable price. Dealership is clean. Very comfortable. All staff are friendly. More
I understand Covid 19 but not personal at all, did not even take personal time to talk about 2700 dollars of extra work needed in the future. Just talked a little over the phone but not when I picked the even take personal time to talk about 2700 dollars of extra work needed in the future. Just talked a little over the phone but not when I picked the car up. More
They had the record of my service request ready. My tires and alignment were done in less two hours as promised. Every one was courteous and friendly. tires and alignment were done in less two hours as promised. Every one was courteous and friendly. More