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BMW of Turnersville

Turnersville, NJ

4.9
294 Reviews

3400 Route 42

Turnersville, NJ

08012

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Showing 294 reviews

June 10, 2020

Service was great! All employees should wear face Service was great! All employees should wear face coverings. Especially if they’re constantly parading back and forth in front of the customer wait More

by b
Recommend Dealer
Yes
Employees Worked With
Aimee-5star
Jun 11, 2020 -

BMW of Turnersville responded

B, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 10, 2020

Very attentive in communication. Amy at the helm was terrific in the service department. Problem corrected. Diagnosed. Reasonable price. Dealership is clean. Very comfortable. All staff are friendly. More

by mvmd5
Recommend Dealer
Yes
Employees Worked With
Mark in service Always professional. Smart., Joel Apfelbaum
Jun 11, 2020 -

BMW of Turnersville responded

Thank you for the positive rating and review! We are delighted to know that you had a good experience with us and with the help of Amy and we hope that you will continue to choose us your dealership!

June 03, 2020

I understand Covid 19 but not personal at all, did not even take personal time to talk about 2700 dollars of extra work needed in the future. Just talked a little over the phone but not when I picked the More

by John.proctor
Recommend Dealer
No
Employees Worked With
Theo
Jun 04, 2020 -

BMW of Turnersville responded

Hi, I am very disappointed to hear that you feel your service experience did not meet your expectations. I take your feedback very seriously and would like the opportunity to speak with you about what happened. Please contact me at Pnaegele@bmwofturnersville.com at your earliest convenience. Best, Paul Naegele General Manager BMW of Turnersville

May 28, 2020

They had the record of my service request ready. My tires and alignment were done in less two hours as promised. Every one was courteous and friendly. More

by Johndear
Recommend Dealer
Yes
Employees Worked With
Ron Battistelli, Aimee Bickerdyke?
May 29, 2020 -

BMW of Turnersville responded

Thank you for the great review, John. We are happy to know that you enjoyed your service experience. We look forward to working with you again.

May 21, 2020

Best because they care I took my Z3 in for a minor repair. It was done quickly and efficiently. I liked the fact that they kept my Z3 garaged at my request. Franklin is a fi More

by BLCKWD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Davila
May 22, 2020 -

BMW of Turnersville responded

We are so glad to hear this! We are always happy to help here at BMW of Turnersville. Please let us know if there is anything else that we can do for you.

May 19, 2020

Excellent service, good location, friendly, clean, good experience, not much more to say. Good good good good good good good good good good good good. More

by Ddddddddddd
Recommend Dealer
Yes
Employees Worked With
I do not see the person who I dealt with on the service panel but she was very nice
May 20, 2020 -

BMW of Turnersville responded

We are so happy to know that everything went well. Thank you so much for taking the time to share your feedback for us. Please feel free to reach out if we can assist with anything else. Our team is here for you!

April 30, 2020

We have a BMW Z4 ,They roll out the red carpet for you at Turnersville They had the car parked inside when I picked it up they treat your car like it’s there’s . We were in for a door speaker and the enc More

by Lserchia
Recommend Dealer
Yes
Employees Worked With
Amy and Theo, Dan Talbot
May 02, 2020 -

BMW of Turnersville responded

Thank you for the amazing review, Larry. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 17, 2020

The easiest car buying experience I ever had!! Hands down- the best car buying experience! Derek Sabato was super professional & understood my needs & concerns buying a car during this unprecedent More

by rrosati17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Sabato
Apr 18, 2020 -

BMW of Turnersville responded

Thank you for the great review. We will be sure to thank Derek for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 02, 2020

BMW of Turnersville is The Best! Excellent, Knowledgeable sales team and a Terrific Service department that always takes care of Me like Family! Thanks BMW !! More

by d_drinks
Recommend Dealer
Yes
Employees Worked With
Nick and Matt from service both 5 stars, Adam Feinstein
Apr 03, 2020 -

BMW of Turnersville responded

Thank you for sharing your five-star experience with us! we're happy to hear our team was able to meet your expectations and we hope to see you again in the future.

March 24, 2020

Service personnel very courteous and receptive to working with me on lowering bill as it was going to be large. Washed car and called me when done. More

by Carrln5
Recommend Dealer
Yes
Employees Worked With
Franklin from service
Mar 25, 2020 -

BMW of Turnersville responded

We always want to take care of our guests as best as we possibly can. Thanks for taking the time to share your feedback! We hope you have a great day!

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