BMW of Turnersville

Adam is very personable person, friendly and extremely helpful. We love Adam! We will always ramain with BMW. Your service department is truly exceptional and we love dealing with them. helpful. We love Adam! We will always ramain with BMW. Your service department is truly exceptional and we love dealing with them. More

I received excellent service even a warranted item (oil leak I had for 6 months) was finally observed and fixed). Saved me money. I would recommend going to BMW Turnersville. leak I had for 6 months) was finally observed and fixed). Saved me money. I would recommend going to BMW Turnersville. More

Everyone is so nice when you walk in they all greet you. Good service fast and clean. They go over with you step by step I would send people there. Good service fast and clean. They go over with you step by step I would send people there. More

A very pleasant experience. For several months, I was experiencing vibration, which worsened as the speed of the car increased. Although this was reported to my dealership at a For several months, I was experiencing vibration, which worsened as the speed of the car increased. Although this was reported to my dealership at a routine maintenance visit, the issue was not investigated. The problem continued to worsen, but my phone calls and messages were not returned. Out of frustration, I called BMW of Turnersville, on Friday 6-5-20, and was immediately connected with a Service Advisor, Mr. Franklin DeVita, who offered me an appointment for the following Monday 6-8-20, at 7:30 am. Upon arrival, I was impressed with how carefully Frank listened to my concern and conducted a brief inspection of the vehicle. In less than one hour, Brian the technician, uncovered a bubble on the inside wall of the left-front tire which encompassed almost one quarter of the tire circumference. Additionally, he was able to show me that both front wheels were deformed and would need to be straightened. I was given a loaner car even though my car had not been purchased there and this was my first visit at BMW of Turnersville. I couldn't be happier. The problem was quickly and correctly diagnosed, Frank and Brian were extremely courteous, attentive and professional, the problem was corrected, the price was reasonable, and BMW of Turnersville has another customer. Yes, 5 stars to Frank and Brian! ALM More

Service was great! All employees should wear face Service was great! All employees should wear face coverings. Especially if they’re constantly parading back and forth in front of the customer wait Service was great! All employees should wear face coverings. Especially if they’re constantly parading back and forth in front of the customer waiting area! More

Very attentive in communication. Amy at the helm was terrific in the service department. Problem corrected. Diagnosed. Reasonable price. Dealership is clean. Very comfortable. All staff are friendly. terrific in the service department. Problem corrected. Diagnosed. Reasonable price. Dealership is clean. Very comfortable. All staff are friendly. More

I understand Covid 19 but not personal at all, did not even take personal time to talk about 2700 dollars of extra work needed in the future. Just talked a little over the phone but not when I picked the even take personal time to talk about 2700 dollars of extra work needed in the future. Just talked a little over the phone but not when I picked the car up. More

They had the record of my service request ready. My tires and alignment were done in less two hours as promised. Every one was courteous and friendly. tires and alignment were done in less two hours as promised. Every one was courteous and friendly. More

Best because they care I took my Z3 in for a minor repair. It was done quickly and efficiently. I liked the fact that they kept my Z3 garaged at my request. Franklin is a fi I took my Z3 in for a minor repair. It was done quickly and efficiently. I liked the fact that they kept my Z3 garaged at my request. Franklin is a first rate service manager. Quick with a smile and a resolution to taxing situations. Billing was quick and easy and they threw in a wash and fluids check gratis, I know four other people who have purchased and maintained their BMWs with BMW of Turnersville. Their parts and service department are first rate and have had my automobile shield arm covered for years. Thanks Guys, keep up the great work. More

Excellent service, good location, friendly, clean, good experience, not much more to say. Good good good good good good good good good good good good. experience, not much more to say. Good good good good good good good good good good good good. More