
BMW of Turnersville
Turnersville, NJ
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I wish I could of given a higher rating with a higher, expectations of purchasing a 2016 ‘528 I, pre-certified BMW. I feel the quality of replacement of worn parts of a pre-own, pre-certified is vital. expectations of purchasing a 2016 ‘528 I, pre-certified BMW. I feel the quality of replacement of worn parts of a pre-own, pre-certified is vital. It stands behind assuring of a quality/ qualified purchase. I was not satisfied with patch work. The vehicle suspension all around is not worthy of my expectations as how the vehicle should feel on the road. It doesn’t feel in-synced. Cushion is key to driving a luxury vehicle. I found the repairs to be patchy. Even tho I was not charged, I would of like to have the opportunity to come out of pocket for a smoother, driving experience. Thank you Sean for your deliverance in your financial actions and transparency. Your concerns with my first purchase, led me back to my second purchase because of your honesty, which gave me trust in your business sense ( delivering a put together purchase)! Thank you Pete for handling my prorated Gap Insurance and Extended Warranty. reimbursement. Thank you Adam Feinstein for educating me with features on my new purchase! You all are wonderful. Going forward, I suggest with any concerns that a customer has, address it with seriousness,honor, and transparency as to what you will honor. That will give the owner the tools in making a decisive decision as to additional repairs. Even, when it will cost the consumer to come out of pocket during the warranty period. Pre- Certified means to me...used but conditioned like new. Thank you for the opportunity to share my experience and thoughts. I appreciate you all. More
After 20 years of car-free living in NYC, Adam and the team in Turnersville made it an easy decision to buy a car, without pressure, during what was an otherwise crazy time of the pandemic. Adam has alrea team in Turnersville made it an easy decision to buy a car, without pressure, during what was an otherwise crazy time of the pandemic. Adam has already been so helpful in troubleshooting any Qs I've had since then! They've earned my trust for years to come, and their service is worth the drive to Turnersville any time. More
Outstanding sales service is all I can say. I had a very specific build and had offered my build code to a number of dealers. The team at Turnersville not only offered the best price, their service and atte specific build and had offered my build code to a number of dealers. The team at Turnersville not only offered the best price, their service and attention to detail were terrific. Communication was excellent. The delivery was excellent. No crazy upcharges for additional services and everything we agreed was delivered. Not my first BMW but first time purchasing from this dealership and definitely not my last. Highly recommend More
Theodore Herrera was outstanding. Although I had to leave my car there for 2 days for an intermittent problem he stayed in touch with me and was very professional. He also searched and found that my repair w my car there for 2 days for an intermittent problem he stayed in touch with me and was very professional. He also searched and found that my repair was under an emissions warranty and the repair was covered at no expense to me. I wi More
Theo was very knowledgeable and took time to explain service and even went out of his way to give me suggestions on paint corrections on car...would recommend for this dealership for repairs service and even went out of his way to give me suggestions on paint corrections on car...would recommend for this dealership for repairs More
This is my fourth BMW at this location and I keep on coming back. Beside my love for BMW I love the service and the sales people are always friendly and do everything they can for you. These guys are th coming back. Beside my love for BMW I love the service and the sales people are always friendly and do everything they can for you. These guys are the Best. ♥️ More
I’ve shopped at this dealership since 2009, Rob Rose is an asset to this dealership his professionalism and knack for details are spot on. I highly recommend Turnersville BMW and Robert Rose. an asset to this dealership his professionalism and knack for details are spot on. I highly recommend Turnersville BMW and Robert Rose. More
Professional, looked up info on federal recall issues on my car. Theo was absolutely the best service person I’ve ever dealt with. Theo was knowledgeable, had the car ready and cleaned when he said he would my car. Theo was absolutely the best service person I’ve ever dealt with. Theo was knowledgeable, had the car ready and cleaned when he said he would. More