BMW of Turnersville

I am BMW Turnersville’s biggest fan. They have the best service department in the United States! And I have occasion to visit other dealerships from NJ to AZ. service department in the United States! And I have occasion to visit other dealerships from NJ to AZ. More

My 2008 328i was in for three open recalls. Theo, my service rep, was professional and clearly communicated through process. Perfect experience and final result. service rep, was professional and clearly communicated through process. Perfect experience and final result. More

Regardless of sales or service this dealership has top notch associates. Adam in sales and Theo in service are the best. They deliver the customer experience expected at a premium dealership. notch associates. Adam in sales and Theo in service are the best. They deliver the customer experience expected at a premium dealership. More

Replacement of a tire on new car Just purchased a new BMW X3. Less than 300 miles. We have a nail in the tire. We were told the tires have no warranty because they are Bridestone an Just purchased a new BMW X3. Less than 300 miles. We have a nail in the tire. We were told the tires have no warranty because they are Bridestone and not Pirelli's. Apparently, Pirelli's have the warranty and Bridgestones do not. We were never told when we were offered the additional tire warranty that the tires on our BRAND new car were not covered by BMW. I was than told that when I buy the replacement brdigestone, it is covered because I am purchasing it from BMW. I told them I bought the car from them so why are the tires on the car now not covered? I understand the issue but this is ridiculous when you purchase a 40k to 50k dollar car. My issue is the service showed no empathy, did not offer a discount on the new tire or any concession. We have dealt with Theo in the past. He is awesome. The person we worked with today needs to be a bit more emphatic and understanding of their customers. This includes the service manager. More

First time customer. Great experience. Professional and courteous staff. Cleaned and sanitized car before and after service. Fixed the problem. First time, and quickly. Would definitely recommend. . courteous staff. Cleaned and sanitized car before and after service. Fixed the problem. First time, and quickly. Would definitely recommend. . More

Theo and the entire service department is excellent! Very impressive operation from top to bottom. My BMWs have been serviced by BMW of Turnersville for many years and I have always been more than satisfied. impressive operation from top to bottom. My BMWs have been serviced by BMW of Turnersville for many years and I have always been more than satisfied. More

Best dealer in the area highly recommended.Sean and Adam Best dealer in the area highly recommended. Sean and Adam are the best in the industry. Their process and pricing can't be beat. Thanks Best dealer in the area highly recommended. Sean and Adam are the best in the industry. Their process and pricing can't be beat. Thanks More

My family has purchased and /or serviced multiple vehicles from this dealership over the years. Although there have been issues, they have always been rectified amicably. vehicles from this dealership over the years. Although there have been issues, they have always been rectified amicably. More

I have purchased 4 BMWs personally from Turnersville, and my family and friends probably bring that total to over a dozen. We are constantly recommending this dealership to others, because we know they will my family and friends probably bring that total to over a dozen. We are constantly recommending this dealership to others, because we know they will never be disappointed and we will never be embarrassed. On my latest dealing, my wife and I requested a certified pre owned X-5 with specific equipment. Paul Naegele and Adam Feinstein were relentless on their quest and found it 2 days ago. I’m not sure if I’m more impressed with that or the fact that theY processed it in 24 hours and we drove it home yesterday. Thank you all, as we will continue to praise BMW of Turnersville to anyone who will listen. More

My experience with the dealership was absolutely fantastic. I ordered my vehicle in March at the height of beginning of the pandemic, and the dealership kept me informed every step of the way despit fantastic. I ordered my vehicle in March at the height of beginning of the pandemic, and the dealership kept me informed every step of the way despite the car being delayed in manufacturing. My sales person Christian Talamini was absolutely fantastic throughout the entire process. It was professional, knowledgeable, and provided me with the most current updated information possible. It was a great experience dealing with Khristian and BMW Of Turnersville. More