BMW of Turnersville

Pleasure working Christian. Very friendly and patient. Took the time with all my wife’s questions. After purchase was complete he also took an additional 20 minutes of his time to set up her phone and s Took the time with all my wife’s questions. After purchase was complete he also took an additional 20 minutes of his time to set up her phone and show all the controls and bells and whistles. Thank you More

Adam was my consultant and did a fabulous job explaining all the details with my X3 purchase. I wasn't used to technology and Adam was extremely patient with me. My overall experience was the best thanks all the details with my X3 purchase. I wasn't used to technology and Adam was extremely patient with me. My overall experience was the best thanks to Adam. I am thrilled with my first BMW and my first crossover/SUV. I know I will enjoy my X3 for years to come. More

Always a great experience and a great salesman...Adam Feinstein...love my new car... have been a client for many years and enjoy coming back Feinstein...love my new car... have been a client for many years and enjoy coming back More

Adam found a good car for me to lease. This is the 3rd car that I leased with Adam at BMW in Turnersville. I live closer to Atlantic City BMW but I travel to Turnersville for better customer service. car that I leased with Adam at BMW in Turnersville. I live closer to Atlantic City BMW but I travel to Turnersville for better customer service. More

Everyone that I spoke with was extremely helpful and knowledgeable. My vehicle is very important to me and I appreciate having a dealership that is so responsive to my needs knowledgeable. My vehicle is very important to me and I appreciate having a dealership that is so responsive to my needs More

I am BMW Turnersville’s biggest fan. They have the best service department in the United States! And I have occasion to visit other dealerships from NJ to AZ. service department in the United States! And I have occasion to visit other dealerships from NJ to AZ. More

My 2008 328i was in for three open recalls. Theo, my service rep, was professional and clearly communicated through process. Perfect experience and final result. service rep, was professional and clearly communicated through process. Perfect experience and final result. More

Regardless of sales or service this dealership has top notch associates. Adam in sales and Theo in service are the best. They deliver the customer experience expected at a premium dealership. notch associates. Adam in sales and Theo in service are the best. They deliver the customer experience expected at a premium dealership. More

Replacement of a tire on new car Just purchased a new BMW X3. Less than 300 miles. We have a nail in the tire. We were told the tires have no warranty because they are Bridestone an Just purchased a new BMW X3. Less than 300 miles. We have a nail in the tire. We were told the tires have no warranty because they are Bridestone and not Pirelli's. Apparently, Pirelli's have the warranty and Bridgestones do not. We were never told when we were offered the additional tire warranty that the tires on our BRAND new car were not covered by BMW. I was than told that when I buy the replacement brdigestone, it is covered because I am purchasing it from BMW. I told them I bought the car from them so why are the tires on the car now not covered? I understand the issue but this is ridiculous when you purchase a 40k to 50k dollar car. My issue is the service showed no empathy, did not offer a discount on the new tire or any concession. We have dealt with Theo in the past. He is awesome. The person we worked with today needs to be a bit more emphatic and understanding of their customers. This includes the service manager. More