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BMW of Turnersville

Turnersville, NJ

4.9
294 Reviews

3400 Route 42

Turnersville, NJ

08012

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Showing 294 reviews

April 23, 2021

Vehicle was completed as promised; washed & loaner provided.. Kilian is an excellent Service Advisor explaining what needed to be done in layman terms. Will return More

by Stephanie Mallory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Killian Leisy, Theo Herrera
Apr 23, 2021 -

BMW of Turnersville responded

Hello Stephanie, At BMW of Turnersville we would like to thank you for your five star review. We are thrilled to hear that Kilian was able to keep you informed and updated on the status of your vehicle. Thank you for choosing BMW of Turnersville and we hope to continue to assist with all your future automotive needs.

April 22, 2021

Excellent customer service skills very helpful and knowledgeable of there products. They work as a true team to get the deal done and make there customer super happy More

by Tlove54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Falvey, Joseph Urban
Apr 23, 2021 -

BMW of Turnersville responded

Thank you for taking the time to share your experience with us. If there's anything further we can do for you, we are happy to help!

April 21, 2021

BMW in Turnersville Dealership was great place to buy my 2019 X3 BMW.Adam Feinstein was very friendly and he made my experience buying my X3 less stressful.He was helpful with filling out my application and More

by Tracy T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Feinstein
Apr 22, 2021 -

BMW of Turnersville responded

Hi Tracy, thank you so much for the five-star review for Adam and our team! Congratulations on your new 2019 X3 BMW! We appreciate your business and hope you enjoy your new vehicle.

April 18, 2021

Been going here for 18 years and made many referrals to friends and relative. Would not consider any other dealer; also no haggling on price it’s always the best More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Naegele, Rob Rose, Pete Ballias
Apr 19, 2021 -

BMW of Turnersville responded

DP, thank you for taking the time to write about your experience at our dealership. We're glad to hear you consistently leave our dealership pleased with the high level of customer service and attentiveness you received with Rob, Pete, and Paul. We look forward to working with you both in the future at BMW of Turnersville.

April 15, 2021

Aimee is the best. She takes care of me at each service appointment. Theo gets the loaner ready and offers a quick tutorial before I head out. More

by Tiadmosley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Bickerdyke, Theo Herrera
Apr 16, 2021 -

BMW of Turnersville responded

Thank you for the positive rating and review! We are happy to know that you have had good experiences with our Service Department, and with the help of Theo and Aimee. We value your business at BMW of Turnersville!

April 14, 2021

Theo my rep was .thorough and helped me through the whole process. That entire bmw location very good and well trained. They do great work More

by Lyza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Herrera
Apr 14, 2021 -

BMW of Turnersville responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. Theo is an awesome member of our team and it is great to learn how he goes above and beyond for his customers.

April 11, 2021

I would really recommend BMW Turnersville for service , Quality, Customers Service, Friendliness, excellent work, even though pricey, Theo he always tried his best to give me a discount for my service and More

by Queenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Baptist, Theo Herrera, Franklin Davila
Apr 13, 2021 -

BMW of Turnersville responded

Your review made us smile. We love hearing that our employees, such as Franklin, Theo, and Steve, are going above and beyond for our customers & delivering reliable service. Until we see you next again at BMW of Turnersville, we will be sure to keep up our timely services and courteousness.

April 09, 2021

Adam is a pleasure to work with. He explained everything about the car in detail and made sure to get the car ready for me, addressing my concerns over a couple of scratches. Also, during the entire sales p More

by Rsareen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Feinstein
May 14, 2021 -

BMW of Turnersville responded

Thank you for choosing BMW of Turnersville. We are happy to know that Adam provided you with an excellent sales experience. We hope to work with you again in the future.

April 08, 2021

The service and professionalism was exceptional.Sean and The service and professionalism was exceptional. Sean and Rob were a pleasure to work with. Rob was knowledgeable and well versed during the deliver More

by bc29@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Rose, Christian Talamini
Apr 09, 2021 -

BMW of Turnersville responded

Thank you! We strive for a high level of customer satisfaction in all aspects of our dealership. Thanks again for the recommendation, and have an amazing day!

April 01, 2021

Very professional assessment of the work required and clear communication on next steps. My advisor was clear concise and knowledgeable. I will take my BMW nowhere else other than Turnersville BMW More

by Jwahler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Batt, Killian Leisy
Apr 02, 2021 -

BMW of Turnersville responded

Hi! Thanks so much for your excellent feedback about our Service Department at BMW of Turnersville and for your all-around five-star rating. We definitely believe that good communication is important so that our customers know what to expect and how much it's going to cost. May your BMW last you for years to come!

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