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BMW of Tucson
Tucson, AZ
894 Reviews
BMW of Tucson is your local BMW dealer serving the Tucson, Casas Adobes, Catalina Foothills, Oro Valley, and Phoenix areas. Whether you are interested in getting behind the wheel of a new or used BMW or need to service your current vehicle, our friendly and knowledgeable team members are here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 894 reviews
August 20, 2007
I have dealt with Don Mackey BMW for 15 years, and our family has purchased several BMW products from them. We have looked at the competition in Phoenix and other locations but have come back to them for family has purchased several BMW products from them. We have looked at the competition in Phoenix and other locations but have come back to them for purchases. We have found them to be forthright in thieir discussions and more importantly in their actions. Service has been very good as well, cars delivered mostly on time when promised. More
by Grayhound
Employees Worked With
3
May 08, 2007
These guys always give me a hard time and act like they are superior. Poor customer service and not friendly at all. I mention Werner by name but he's not the only one. Most of them are smug to the poin are superior. Poor customer service and not friendly at all. I mention Werner by name but he's not the only one. Most of them are smug to the point of sarcastic. They give you looks like you owe them something and you don't know anything. "Obviously you're not a BMW service advisor. Everything takes all day - nothing just takes a minute to diagnose." Like, how can you possibly know that? Whatever..., just a bunch of xxxxxx you should otherwise avoid. Take your car in there and they give you a Pontiac as a loaner and usually with only a quarter tank of gas. I wish there were alternatives here in Tucson. More
by TylerDurden0
Employees Worked With
Werner Uhrig
November 07, 2003
I have rarely met a group of people who consistantly try to make a service visit painlessand successful. Werner is extremely knowledgeable as are the other service advisors. You can feel secure in knowin to make a service visit painlessand successful. Werner is extremely knowledgeable as are the other service advisors. You can feel secure in knowing that Werner knows what he is talking about.<br><br>Kris Jobst is a very knowledgeablw sales consultant. Any question dealing with a tech issue he can probably answer. Making a deal is straight and fair. You might pay alittle less out of state but then who is going to care for your car AND you? After- the- deal treatment is top notch with courtesies that are not found in other dealerships (believe me, I am a car nut).<br><br> More
by flwood140
Employees Worked With
Werner Urigh, Kris Jobst
October 24, 2003
We haven't been able to meet eye to eye on cost, but that hasn't stopped me from trying. Repeatedly. <br><br>I first dealt with Wayne who is a stand up guy with a comfortable approach. I'd work with him in a hasn't stopped me from trying. Repeatedly. <br><br>I first dealt with Wayne who is a stand up guy with a comfortable approach. I'd work with him in a heart-beat. When Wayne was out, Chris took over. Chris is enthusiastic and passionate about cars. I like that in a salesman, especially with evocative cars like BMW's. He has worked hard for me every time I've tried to put something together and I continue to call him back. <br><br>I'd give them a shot...<br><br>(sorry if I spelled your name wrong Chris!) More
by aronm
Employees Worked With
Chris Jobst and Wayne Strong
