BMW of Tucson

Previous experience buying a preowned 750LI was very positive - fair trade in value and pleasant experience. Decided to check out a new BMW X5 diesel - went for a test drive and decide we liked it. positive - fair trade in value and pleasant experience. Decided to check out a new BMW X5 diesel - went for a test drive and decide we liked it. Salesman found one with the options and colors we liked and took our trade in for an evaluation. The value given for our trade in we felt was a bit low - when this was mentioned the salesman stated that if you factored in the 6.1% sales tax then they we giving us the near the value we thought should have been offered. We don't believe that the difference between 8.1% and 6.1% sales tax should be factored in for a fair market trade in at the expense of the customer. Really like the vehicle and would have committed if not for that. More

Great buying experience. Everyone was friendly, professional and knew their product very well. My family has been loyal to Lexus for years, and we now believe that BMW can match or even top the qua professional and knew their product very well. My family has been loyal to Lexus for years, and we now believe that BMW can match or even top the quality and service we have received from Lexus. More

I am pleased with my purchase and service received at BMW Tucson. On my three visits before buying, Tim M. always answered my questions with patience and walk me through the inventory. I also test drove two Tucson. On my three visits before buying, Tim M. always answered my questions with patience and walk me through the inventory. I also test drove two cars. The sales process has a few bumps on the road. At some point, I wasn't please with the attention and atittude of one of the managers (Ted I guess). To be fair, my expectations are a great customer oriented service, clean facility, knowledgeable staff, and several buying options from any BMW dealership. BMW Tucson fulfill these expectations. Now that the sales has been made, the real test comes on the after sale service to be provided. We shall see. More

I like Ron because he is honest and answers all of the questions regarding finance in a way that a regular person can understand and make decisions without feeling ripped off. He is accommodating, arrivin questions regarding finance in a way that a regular person can understand and make decisions without feeling ripped off. He is accommodating, arriving before the dealership opened to keep me on track with commitments later that day. I had a friend with me who said they never liked car salesman but she would buy a car from Ron. More

Dennis took the time to test drive three cars with me, was not high-pressure, and made the whole buying experience pleasant. He and his manager, Ernest, took me seriously as a customer (I was a woman who was not high-pressure, and made the whole buying experience pleasant. He and his manager, Ernest, took me seriously as a customer (I was a woman who came accompanied only by my mother-in-law) and we negotiated a deal I was quite happy with on 2 used BMWs. I am extremely happy with the cars, and Dennis has been great to follow up after the sale. Assuming the relationship continues at the same level of professionalism, I highly recommend Tucson BMW, Dennis and Ernest. More

Went to dealership as they had a product i was looking for (wheel wax). pulled up in my z3 coupe, no one greeted me. (lot was empty). walked in and was asked "can i help you?" asked where service was and for (wheel wax). pulled up in my z3 coupe, no one greeted me. (lot was empty). walked in and was asked "can i help you?" asked where service was and he said "in the back" . wth, could have at least showed me with an empty show room also. went to the parts counter, patiently waited. was told "someone is ahead of you". when my turn came i was asked "what do you want?" at this point i am getting livid. even checking out was different. they acted as if no one ever paid cash before. With a high end dealership, they should have greeted me differently. granted i had on jeans and a sweat shirt. and yes i did have enough mponey to pay cash for the red z4 on the lot. More

start with the prettiest bmw ever, get a sweet deal, get home and sit in your garage for an hour thinking how good can it get!!! get home and sit in your garage for an hour thinking how good can it get!!! More