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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
1,026 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 1,026 reviews

November 05, 2021

appointment made by Tyson and kept on time -work done and questions answered nicely I was pleased- i have been a customer for 15 years More

by tnh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
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Nov 06, 2021 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2021

We love our advisor Ryan! He is the reason we keep coming back to BMW...now that our three year warranty has expired...BMW is more expensive but Ryan makes it worth it. Ellen Spence Our dealershi More

by espence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan is the best. WE like to work with him!
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Nov 08, 2021 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 03, 2021

Took my car for Service and repair. They charged me $275 to fix an issue with steering wheel. I had to come back 2nd time because issue was not fixed. Second time they tried and they could't fix the issue. More

by octaviova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyson
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Nov 06, 2021 -

BMW of Tucson responded

Hello, we regret your experience with us here but are glad you brought this to our attention. If you are willing to, please call our General Manager at (520) 549-2167 for ways we can work towards resolving these issues. We look forward to hearing from you soon. take care!

Nov 09, 2021 -

octaviova responded

I did contacted the Service Manager. He knew about my car issue.

November 03, 2021

My family has purchased a number of vehicles from this dealership and happy to say we are pleased with the latest. Ernie worked hard to order a car with my desired options, tracked the production and deli More

by agee7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Buck
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Nov 06, 2021 -

BMW of Tucson responded

Hello, congratulations on your new vehicle. We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Have a great day!

November 03, 2021

Appreciated Ernie Buck's knowledge and professionalism. Each person we encountered at the dealership was friendly and helpful. More

by dcmorken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Buck
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Nov 06, 2021 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 30, 2021

Professional and helpful and kindGood guidance in Professional and helpful and kind Good guidance in understanding the policy in the dealership. Competent. More

by argallolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Nov 03, 2021 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 28, 2021

Took my car in for repair to only have to come back for a third time. I’m not happy with the repairs or service More

by Bmwbaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Freeman, Hope Faucher
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October 28, 2021

They are amazing, polites and very helpfull. The manager and the seller were very nice. More

by Rocio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Owens
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Oct 30, 2021 -

BMW of Tucson responded

Hello, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 24, 2021

tyson has exceeded expectations and makes sure that all services are to customer satisfaction. I will use him always a point of contact whenever a problem arises More

by leikitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tyson Kessler
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Oct 26, 2021 -

BMW of Tucson responded

Hi Leikitty, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 22, 2021

Easy to make an appointment Welcomed On timeGood Easy to make an appointment Welcomed On time Good service Explain every step of the service Good and friendly More

by Cochise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
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Oct 25, 2021 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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