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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
1,021 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 1,021 reviews

October 30, 2021

Professional and helpful and kindGood guidance in Professional and helpful and kind Good guidance in understanding the policy in the dealership. Competent. More

by argallolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Nov 03, 2021 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 28, 2021

Took my car in for repair to only have to come back for a third time. I’m not happy with the repairs or service More

by Bmwbaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Freeman, Hope Faucher
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October 28, 2021

They are amazing, polites and very helpfull. The manager and the seller were very nice. More

by Rocio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Owens
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Oct 30, 2021 -

BMW of Tucson responded

Hello, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 24, 2021

tyson has exceeded expectations and makes sure that all services are to customer satisfaction. I will use him always a point of contact whenever a problem arises More

by leikitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tyson Kessler
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Oct 26, 2021 -

BMW of Tucson responded

Hi Leikitty, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 22, 2021

Easy to make an appointment Welcomed On timeGood Easy to make an appointment Welcomed On time Good service Explain every step of the service Good and friendly More

by Cochise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
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Oct 25, 2021 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 22, 2021

Took my bmw 335i for recall and took my car the next day and she was very friendly and helpful and I really love the video on my car with the issues it had More

by Arianna720ea.10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Faucher
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Oct 26, 2021 -

BMW of Tucson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you need more help, our team is available to talk -- safe travels!

October 21, 2021

BMW Tucson's service department comes through in a pinch BMW Tucson's service department comes through in a pinch again. I coaxed my vehicle into the establishment sans appointment on 10OCT21 after Tucson's More

by xsaddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
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Oct 25, 2021 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

October 19, 2021

I had this dealership do a recall repair, they did the repair for the AC Harness. A month later I have no AC power, and no AC. I’ve been trying to set a appointment, today for almost 3 hours, and I can’ More

by tommy.fierros
Recommend Dealer
No
Employees Worked With
Kaytlyn
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Oct 25, 2021 -

BMW of Tucson responded

Hi Tommy, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (520) 549-2167 -- we hope to hear from you soon.

October 16, 2021

I am very satisfied with the overall service I have received at BMW of Tucson! More

by jen44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
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Oct 19, 2021 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 16, 2021

Very good experience with BMW Tucson. Courteous and willing to help as much as possible. Complete opposite from my last experience with a dealer right down the road. Definitely recommend BMW Tucson. More

by vtrujr22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Juan Parra
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Oct 19, 2021 -

BMW of Tucson responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

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