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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
938 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 938 reviews

August 27, 2021

Was a pleasure to deal with but of course the pricing could use an improvement! More

by NaFreakinTalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Freeman, Hope Faucher
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Sep 01, 2021 -

BMW of Tucson responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2021

Excellent service, friendly and professional, it’s a pleasure to work with BMW Tucson. More

by judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Report | Print
Sep 03, 2021 -

BMW of Tucson responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 25, 2021

Clean, friendly, and welcoming environment. I feel very comfortable taking my car in when needed. More

by Briannamartinez1170
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Diaz
Report | Print
Aug 31, 2021 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 25, 2021

Amazing service so glad that I chose BMW is my new vehicle choice And Ryan was so extremely helpful! Thank you More

by Danchertsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Aug 31, 2021 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2021

I drove in without an appointment with a broken coolant hose. They quickly checked me in and made room for me. 24 hours later, my car was ready for pickup. The staff was really pleasant. I would highly rec More

by jim.harvey828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Larson, Mike Freeman, Hope Faucher
Report | Print
Aug 27, 2021 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

August 23, 2021

The fifth vehicle I have purchased over 15 years. Great service and support. The sales team is not just trying to sell you a car. Great experience! Thanks. More

by frankusfentonius1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Bracety
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Aug 27, 2021 -

BMW of Tucson responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels! Thank you!

August 20, 2021

Was very pleased with the level of customer service provided More

by Cherinjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
Report | Print
Aug 26, 2021 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 19, 2021

Jim and Kayla were helpful and took the time to explain service history of our car. And, they had a loaner car waiting for us. More

by JimJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Peterson,Kayla Diaz
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Aug 27, 2021 -

BMW of Tucson responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

August 18, 2021

Salesman was rather pushy towards the end of the transaction. Left me sitting in the lobby for over an hour when I had an appointment to sign paperwork at a specific time. And gave me the vehicle wi More

by JonP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to answer
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Aug 20, 2021 -

BMW of Tucson responded

Hi, we are deeply disappointed by your experience at BMW of Tucson. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help. We hope to hear from you. Take care!

August 18, 2021

Job well done - Anthony is very professional and have excellent follow up skills to see the job through. I would certainly recommend Anthony to my friends. More

by carolchambers53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Powers
Report | Print
Aug 20, 2021 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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