BMW of Tucson

Everyone is always courteous and professional. The dealership is clean and bright. I’ve always had exceptional experiences with sales and service. dealership is clean and bright. I’ve always had exceptional experiences with sales and service. More

My wife and I's experience at BMW of Tucson was exceptional. Anthony was excellent to work with from start to finish. He answered all of our questions, was patient as we took our time to decide exceptional. Anthony was excellent to work with from start to finish. He answered all of our questions, was patient as we took our time to decide what we wanted to do, and was able to get us what we wanted with minimal fuss. From start to finish, the purchasing process at BMW of Tucson was outstanding. More

Car was delivered with damage to windshield and door was touched up and not repainted as promised. Very disappointed that I was lied to. touched up and not repainted as promised. Very disappointed that I was lied to. More

I have purchased a pot load of cars during my 79 years and can honestly say only one other dealer matched the exceptional experience I had at BMW of Tucson. Juan Carlos, I hope I am spelling his name cor and can honestly say only one other dealer matched the exceptional experience I had at BMW of Tucson. Juan Carlos, I hope I am spelling his name correctly, is the man at that dealership!! More

My advisor was great to work with. Tyson checked in with me multiple times throughout my wait. He went above and beyond by having my vehicle washed in a way I prefer. My car will not fit in standard car was me multiple times throughout my wait. He went above and beyond by having my vehicle washed in a way I prefer. My car will not fit in standard car wash bays with conveyors due to low clearance. I did not expect it at all but was pleasantly surprised to learn he had it done for me! More

My service advisor Kaitlan is terrific, knowledgeable and professional in every the service is always done when they say they will. Very pleased working with Tucson BMW. professional in every the service is always done when they say they will. Very pleased working with Tucson BMW. More

Service Adviser Jayme Larson great customer service, she was able to get my vehicle in for a battery replacement and oil change after driving from out of town and making a last minute emergency call. Thank was able to get my vehicle in for a battery replacement and oil change after driving from out of town and making a last minute emergency call. Thank you Jayme. Awesome service.. More

Starting with Kayla as my Service Advisor, to Chris my service tech, everything was top notch. They made me feel welcome and answered any questions I had! Chris did a video on my car, showing me what ne service tech, everything was top notch. They made me feel welcome and answered any questions I had! Chris did a video on my car, showing me what needed attention and what didn't, vary cool it see it that way! Thanks Chris! More

Overall the experience was one of communication, and good service. The follow up calls and information was professional. good service. The follow up calls and information was professional. More

Ryan is always helpful and goes the extra mile to provide service. I am not sure replacing my wiper blades for over $75 was money well spent. However, I always get a car to drive and Ryan explains the serv service. I am not sure replacing my wiper blades for over $75 was money well spent. However, I always get a car to drive and Ryan explains the service process. He even provides assistance with my technology. More