BMW of Tucson

I had this dealership do a recall repair, they did the repair for the AC Harness. A month later I have no AC power, and no AC. I’ve been trying to set a appointment, today for almost 3 hours, and I can’ repair for the AC Harness. A month later I have no AC power, and no AC. I’ve been trying to set a appointment, today for almost 3 hours, and I can’t get a return call for service. More

I am very satisfied with the overall service I have received at BMW of Tucson! received at BMW of Tucson! More

Very good experience with BMW Tucson. Courteous and willing to help as much as possible. Complete opposite from my last experience with a dealer right down the road. Definitely recommend BMW Tucson. willing to help as much as possible. Complete opposite from my last experience with a dealer right down the road. Definitely recommend BMW Tucson. More

They were helpful and courteous and very prompt in answering questions that I had and the whole experience was easy and professional answering questions that I had and the whole experience was easy and professional More

Had excellent service with my service rep. On Oct. 6th with Kala. She understood what I was there for and acknowledged me right away. I needed a ride home and she accommodated me on my needs. The young m with Kala. She understood what I was there for and acknowledged me right away. I needed a ride home and she accommodated me on my needs. The young man that took us home was very polite and got us to our home without any problem. Very satisfied with BMW service provided. More

Overall good experience. Made the appointment through the BMW app and showed up to no appointment in their system. Apparently a know issue, they got me in anyway. Service was going to be several hours and no BMW app and showed up to no appointment in their system. Apparently a know issue, they got me in anyway. Service was going to be several hours and no loaner vehicle available. Told they are very limited and booked out for weeks in advance. Got a shuttle ride to work but had to find my own ride back. I feel like a luxury dealership like BMW should have plenty of loaner vehicles for customers. More

Excellent service from Jayme. She kept me informed during my wait. The car was spotless. my wait. The car was spotless. More

Service advisor Tyson Kessler was outstanding. Made several calls for me to find out about warranties, etc. showed a real interest in getting the right service. several calls for me to find out about warranties, etc. showed a real interest in getting the right service. More

Everyone here was really friendly and helpful. Jay Owens helped me find a car within by budget and was really helpful throughout the whole buying process and so was the financing team. I would definitely re helped me find a car within by budget and was really helpful throughout the whole buying process and so was the financing team. I would definitely recommend coming here to buy your next car. More

This service was for a safety recall. I got right in. The work was done in the specified amount of time. My car was cleaned and ready to go when I got back to the dealership. Everyone was pleasant and The work was done in the specified amount of time. My car was cleaned and ready to go when I got back to the dealership. Everyone was pleasant and professional, including the young man who gave me a ride from the Mall. I have come to expect this level of service because I have always received this level of service. Nice work. More