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BMW of Tucson
Tucson, AZ
907 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 907 reviews
September 28, 2021
They are quick to take your money but slow to deliver the vehicle. Very disappointed in the service provided by BMW of Tucson for a $45,000 vehicle. vehicle. Very disappointed in the service provided by BMW of Tucson for a $45,000 vehicle. More
by justin_cooper04
Employees Worked With
Zane Moore, Martin Fiello, Anthony Powers
September 24, 2021
This dealership has greatly improved over the last few years. Sales and service people are both more knowledgeable and customer oriented. Kyla in service was very much "on-the-ball." It's a different game years. Sales and service people are both more knowledgeable and customer oriented. Kyla in service was very much "on-the-ball." It's a different game there now, and we are very impressed with the changes. More
by Chuck
Employees Worked With
Kyla
September 20, 2021
I would’ve gave this 5 stars, but originally my appointment was with Tyson. I arrived to my appointment right on time and he was with another customer so he asked me to wait in the lobby.(which is appointment was with Tyson. I arrived to my appointment right on time and he was with another customer so he asked me to wait in the lobby.(which is fine!) however, I was waiting in the lobby for 1 hour so I went to check if he was ready for me and he was nowhere to be found. No one knew where he was and I still wasn’t even checked in yet. It was upsetting having to wait for my “advisor”. The front desk had a nice gentleman (forgot his name, sorry!) assist me. He was very nice, profesional and quick with the entire process. They offered me a loaner vehicle in the meantime and when I came back Tyson was at his desk so I was going to ask him what happened but he immediately walked away as soon as he saw me enter the building. Lluckily the gentleman that helped me was still there waiting for me. This was very unprofessional and inconvenient of Tyson to do. But I’m glad the other individual who was there assisted me and he was awesome! More
by Alondra
Employees Worked With
Tyson (0/5) NOT recommended. Other individual (5/5) highly recommended
September 20, 2021
Efficient service. Nice waiting area.I was kept up to Efficient service. Nice waiting area. I was kept up to date on the progress of the service Efficient service. Nice waiting area. I was kept up to date on the progress of the service More
by elairy
Employees Worked With
Tyson Kessler, Mike Freeman, Hope Faucher
September 17, 2021
I had such a a wonderful experience at this dealership. Katelyn was amazing. She kept me updated via text messages on the status of my vehicle. Fast and easy drop off/pick up! Katelyn was amazing. She kept me updated via text messages on the status of my vehicle. Fast and easy drop off/pick up! More
by Crystall
Employees Worked With
Katelyn
