BMW of Tucson

Great service. Advisor was great and courteous. Vehicle was done in a reasonable time as I waited in their nice lobby. was done in a reasonable time as I waited in their nice lobby. More

All work was completed in a timely fashion and to expectations set by Kayla the service advisor expectations set by Kayla the service advisor More

Fixed my car and checked it over for a road trip to Florida. Other than having to wait for parts which probably due to supply chain issues all good Florida. Other than having to wait for parts which probably due to supply chain issues all good More

Kennedy was considerate, patient and understanding. We weren’t certain as to what we wanted and test drove 4 or 5 vehicles, looked at a bunch more and asked a million questions. Kennedy was courteous and weren’t certain as to what we wanted and test drove 4 or 5 vehicles, looked at a bunch more and asked a million questions. Kennedy was courteous and professional. The management team was understanding concerning our want to look at other dealerships and models. We ended up back within two hours later and worked out the purchase. More

Whether it's a service appointment you're after or you're looking for a new vehicle, in my experience, BMW of Tucson has been excellent. I personally got my X3 from there two years ago and I've been taken ca looking for a new vehicle, in my experience, BMW of Tucson has been excellent. I personally got my X3 from there two years ago and I've been taken care of ever since and at a decent price. I'm the type of person that likes to shop around to find what's quality but inexpensive and somehow, BMW of Tucson has been my go-to. In my most recent service appointment, I worked with a man named Tyson that made my experience quick and easy. He seems quite knowledgeable and well versed in his area of expertise. I'll definitely keep going to him, as well as BMW of Tucson. More

If dealership sucks I would never ever buy another car again from these people they're crooked especially 1 Juan Carlos the sales rep he is no good they say whatever you want to hear so you can buy the ve again from these people they're crooked especially 1 Juan Carlos the sales rep he is no good they say whatever you want to hear so you can buy the vehicle and then I have to work you're done I will never buy another car from these people ever again More

From the time I walked into this dealer, I was greeted & felt very comfortable with Mr Pedrochet. My questions were answered honestly without hesitations. From the start of production until delivery of m felt very comfortable with Mr Pedrochet. My questions were answered honestly without hesitations. From the start of production until delivery of my vehicle, Ken kept me updated & no stones were left uncover on the performance of the vehicle. My kudos go out to Mr Pedrochet and the entire BMW team associate with this purchase and with such professionalism I sure my next vehicle will be another BMW. Thanks guys, keep up The BMW legacy. More

Great customer service, very knowledgeable staff. Listen and understand customer’s needs throughout the buying process. and understand customer’s needs throughout the buying process. More

Always friendly people in both the service and sales departments. Service reps are very knowledgeable also departments. Service reps are very knowledgeable also More

Kayla was courteous and professional. This review should not reflect negatively on her in any way. HOWEVER, the service technician who performed the multi point inspection put my family in danger and this i not reflect negatively on her in any way. HOWEVER, the service technician who performed the multi point inspection put my family in danger and this is unacceptable. Today, 3 days after my appointment, while driving I received a warning that my engine was overheating. When I got home I opened the hood to see that the cap of the coolant tank was missing and it was rattling around the engine compartment. The coolant tank was empty! How can you not replace the coolant tank cap? My wife and child took a trip into a remote area last weekend which is why we had new tires installed and the inspection done. What if the overheating occurred while they were on the road and unable to get home safely? How do I know the engine is not permanently damaged by this egregious error? I can't even drive it back to the dealership at this stage since there is no coolant and the damage could get worse! I am very disappointed and do not know if I can trust BMW of Tucson ever again. More