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BMW of Tucson

Tucson, AZ

4.8
944 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 944 reviews

December 20, 2021

Prompt and friendly service. Loved the video clips sent to me of the car inspection. Great communication while the car was in for service. Very pleased the experience. More

by cmas
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla Diaz
December 18, 2021

Michael help us to find the perfect car. I wasn’t sure of getting a bmw. But I’m so happy that I did. Good service!. More

by Marlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wemin, Mike Freeman, Hope Faucher, Sydney Thorp
December 17, 2021

No complaints. service rep was available after check in. work was done as advertized and done expertly. A bit expensive, but one pays more for quality work. any questions I had were respnded satisfact More

by geraldm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Sydney Thorp
December 17, 2021

I was visiting from New York with some problems and they treated me fine. Ryan worked hard to fix things More

by Otter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
December 16, 2021

I had an appointment 10:30 am. for a factory recall. Was told it would be 2 hours it took 4 hours. Asked for estimate for 40,000 mile service also turn off service engine light. I did not get the estimate More

by dashleyb817127
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Freeman, Hope Faucher
December 16, 2021

I was greeted at the Service door by Ryan, he was very polite and explained what his plan was on my vehicle. It took longer then expected, but Ryan explained what was happening and he kept me on the progr More

by David.fortis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
December 16, 2021

Excellent service. Attentive to what is needed and then it is taken care of. Wait was reasonable and waiting room was comfortable. More

by davemich99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
December 13, 2021

I am used to getting a loaner car with any service. They do not provide this for a two hour one. Katelyn Withrow was my service contact and is excellent. Very cordial and professional. More

by joannandjoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BMW Katelyn Withrow
Dec 15, 2021 -

BMW of Tucson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2021

I’m always impressed with this dealership. They are knowledgeable, friendly and helpful every time I’m there. More

by Leahmcc32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyson
Dec 13, 2021 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 11, 2021

Excellent service. On time, friendly, courteous and professional. Maintenance staff ensure I was kept informed of each step in the process and recommended work needed in the future. Great job! More

by adesmith_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 13, 2021 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you ever need help, just give us a call. Happy motoring!

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