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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
907 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 907 reviews

November 24, 2021

Great customer service, very knowledgeable staff. Listen and understand customer’s needs throughout the buying process. More

by luisnf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Almada, Mike Freeman, Hope Faucher, Sydney Thorp
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Dec 03, 2021 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 23, 2021

Always friendly people in both the service and sales departments. Service reps are very knowledgeable also More

by Egmettey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla in service
Report | Print
Nov 26, 2021 -

BMW of Tucson responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2021

Kayla is an amazing service advisor. Always takes great care of myself and my families cars. Gets our cars serviced on time. More

by jgallego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Diaz
Report | Print
Nov 26, 2021 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 22, 2021

Kayla was courteous and professional. This review should not reflect negatively on her in any way. HOWEVER, the service technician who performed the multi point inspection put my family in danger and this i More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Diaz
Report | Print
Nov 26, 2021 -

BMW of Tucson responded

Hello, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please call our General Manager at (520) 549-2167 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 20, 2021

Friendly, courteous, amicable, experienced, knowledgeable, customer service oriented, fair, helpful, and easy to work with More

by corellaluis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Almada
Report | Print
Nov 24, 2021 -

BMW of Tucson responded

Hi, we are so happy to read such a great review about BMW of Tucson! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 20, 2021

Just an awesome experience here with no haggling and exceptional service and professionalism. I look forward to doing business here again. More

by rmphillips72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Nov 25, 2021 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 12, 2021

I have purchased 5 vehicles over 15 years from this dealership. The service department has always been prompt, accurate, courteous and professional. More

by frankusfentonius1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Diaz
Report | Print
Nov 15, 2021 -

BMW of Tucson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 12, 2021

Anthony did a great job facilitating this deal. I called and stated what I wanted and he made it happen. More

by Jolene87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Nov 15, 2021 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 08, 2021

Service was excellent and prompt. They made sure I had the loaner car that I needed More

by Rsav32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Freeman, Hope Faucher
Report | Print
Nov 09, 2021 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2021

Our service rep, Ryan, always does a professional job. He keeps us posted on status of our vehicle when in for service and suggests future needs, Couldn't be happier More

by wpcalame2
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Nov 08, 2021 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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