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BMW of Tucson

Tucson, AZ

4.8
907 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 907 reviews

December 13, 2021

I am used to getting a loaner car with any service. They do not provide this for a two hour one. Katelyn Withrow was my service contact and is excellent. Very cordial and professional. More

by joannandjoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BMW Katelyn Withrow
Dec 15, 2021 -

BMW of Tucson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2021

I’m always impressed with this dealership. They are knowledgeable, friendly and helpful every time I’m there. More

by Leahmcc32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyson
Dec 13, 2021 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 11, 2021

Excellent service. On time, friendly, courteous and professional. Maintenance staff ensure I was kept informed of each step in the process and recommended work needed in the future. Great job! More

by adesmith_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 13, 2021 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you ever need help, just give us a call. Happy motoring!

December 09, 2021

Great service. Advisor was great and courteous. Vehicle was done in a reasonable time as I waited in their nice lobby. More

by Rj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Dec 13, 2021 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2021

All work was completed in a timely fashion and to expectations set by Kayla the service advisor More

by Kent B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
Dec 12, 2021 -

BMW of Tucson responded

Hi Kent, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2021

Fixed my car and checked it over for a road trip to Florida. Other than having to wait for parts which probably due to supply chain issues all good More

by davelace1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Dec 12, 2021 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 04, 2021

Kennedy was considerate, patient and understanding. We weren’t certain as to what we wanted and test drove 4 or 5 vehicles, looked at a bunch more and asked a million questions. Kennedy was courteous and More

by vmanrv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy
Dec 07, 2021 -

BMW of Tucson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2021

Whether it's a service appointment you're after or you're looking for a new vehicle, in my experience, BMW of Tucson has been excellent. I personally got my X3 from there two years ago and I've been taken ca More

by Psylla
Recommend Dealer
Yes
Employees Worked With
Tyson
Dec 03, 2021 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 30, 2021

If dealership sucks I would never ever buy another car again from these people they're crooked especially 1 Juan Carlos the sales rep he is no good they say whatever you want to hear so you can buy the ve More

by Upset @gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Freeman, Hope Faucher, Sydney Thorp
Dec 03, 2021 -

BMW of Tucson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (520) 549-2167 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 26, 2021

From the time I walked into this dealer, I was greeted & felt very comfortable with Mr Pedrochet. My questions were answered honestly without hesitations. From the start of production until delivery of m More

by Hayong2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Pedrochet
Dec 03, 2021 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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