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BMW of Tucson

Tucson, AZ

4.8
907 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 907 reviews

February 16, 2022

Kayla was able to get me in right away for my brakes. She was very friendly, helpful and timely. More

by slenihan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
Feb 17, 2022 -

BMW of Tucson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2022

You will not find a better buying experience anywhere in Arizona, in fact you may not find a better buying experience anywhere in the United States. My first purchase at BMW of Tucson was in 2012. I have s More

by Lala ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
Feb 15, 2022 -

BMW of Tucson responded

Hi Lala, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

February 10, 2022

Quick check-in with no waiting. Servive rep, Tyson, professional and courteous. I felt listened to and taken care of. A really excellent experience. RD More

by oski66RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
Feb 14, 2022 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2022

I had my vehicle in for service on 2/2/22. My service adviser Tyson was very friendly and courteous. More

by km2.rudolph
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Freeman
Feb 13, 2022 -

BMW of Tucson responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 08, 2022

I called BMW of Tucson to see if it was possible to get an oil change in without an appt which I knew was really unlikely the same day. Jessica informed me they were booked, but could schedule me the next More

by mjbentley03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 11, 2022 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2022

Anthony and Rachel were both terrific. Very positive buying experience. I would recommend my family and friends go to BMW of Tucson for their next car purchase. More

by CSoren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Powers
Feb 06, 2022 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Thanks again for the recommendation, and have an amazing day!

February 01, 2022

Everyone is always courteous and professional. The dealership is clean and bright. I’ve always had exceptional experiences with sales and service. More

by rnlizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, service advisor.
Feb 04, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 01, 2022

My wife and I's experience at BMW of Tucson was exceptional. Anthony was excellent to work with from start to finish. He answered all of our questions, was patient as we took our time to decide More

by mvierth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Powers
Feb 04, 2022 -

BMW of Tucson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 31, 2022

Car was delivered with damage to windshield and door was touched up and not repainted as promised. Very disappointed that I was lied to. More

by normanrsherman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GSM Lied to me, Mike Freeman
Feb 03, 2022 -

BMW of Tucson responded

Hi Normanrsherman, we are deeply disappointed by your experience at BMW of Tucson. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (520) 549-2167 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

January 29, 2022

I have purchased a pot load of cars during my 79 years and can honestly say only one other dealer matched the exceptional experience I had at BMW of Tucson. Juan Carlos, I hope I am spelling his name cor More

by bobmcchane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Feb 01, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Feb 01, 2022 -

bobmcchane responded

Your welcome, hope you give Juan a large raise, extra days off and a M760i...I bet Juan seconds that suggestion!

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