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BMW of Tucson

Tucson, AZ

4.8
907 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 907 reviews

February 27, 2022

Quality service department and customer service. The parts department has also been helpful to me, price matching on occasion. Overall good experience with this dealer. More

by Joeyoviedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan (Service Advisor)
Mar 01, 2022 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2022

Katelyn was very professional and communicated the issues very effectively. Everything went well and in a timely fashion. More

by jwfaulkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
Feb 26, 2022 -

BMW of Tucson responded

Hi Jwfaulkner, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2022

Had a great experience while buying my new car here. Everyone was very friendly and I was in and out in just a few hours! More

by jenndill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 26, 2022 -

BMW of Tucson responded

Hi Jenndill, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2022

Overall very good. Wait time to see the Finance Manager was too long and I had to negotiate my interest rate. They should have offered the best rate based on my credi More

by donsoss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Freeman, Hope Faucher
Feb 24, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.

February 21, 2022

Tyson did such a great job to ensure my car wohld be ready asap. He updated me often about the status of my car. More

by skojima07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
Feb 24, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2022

Very easy to make appointment online. Service advisor, Tyson Kessler, was friendly and knowledgeable. Told me it would take at least 4 hours for service so I called a friend to pick me u More

by M5Evie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Feb 22, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 17, 2022

They have a great and friendly service staff. Very accommodating and never a wait to get in. Car always looks great afterwards... washed and vacuumed... all covered under my BMW warranty, never More

by Daily Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaimie at BMW Tucson
Feb 18, 2022 -

BMW of Tucson responded

Hi Daily, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2022

I've had good service and didn't have to wait too long for an oil change. Staff courteous and helpful Chuck Ingalls More

by clicobraIngalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
Feb 19, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2022

They do a great job. I am always pleased with them. Very friendly and courteous. More

by james dorflinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
katelyn withrow
Feb 19, 2022 -

BMW of Tucson responded

Hi James, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2022

The service advisor did a great job. She explained the problems so I could understand what was needed. She kept in touch with me so I always knew what was going on. She was fair and More

by esillito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Diaz
Feb 19, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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