BMW of Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Quality service department and customer service. The parts department has also been helpful to me, price matching on occasion. Overall good experience with this dealer. The parts department has also been helpful to me, price matching on occasion. Overall good experience with this dealer. More
Overall very good. Wait time to see the Finance Manager was too long and I had to negotiate my interest rate. They should have offered the best rate based on my credi Wait time to see the Finance Manager was too long and I had to negotiate my interest rate. They should have offered the best rate based on my credit from the start. I'm not clear why they didn't. More
Very easy to make appointment online. Service advisor, Tyson Kessler, was friendly and knowledgeable. Told me it would take at least 4 hours for service so I called a friend to pick me u Service advisor, Tyson Kessler, was friendly and knowledgeable. Told me it would take at least 4 hours for service so I called a friend to pick me up. BMW keeps you updated by text and you can reach your advisor by text. Much better than leaving voicemails for each other. My car was washed and vacuumed. :) More
They have a great and friendly service staff. Very accommodating and never a wait to get in. Car always looks great afterwards... washed and vacuumed... all covered under my BMW warranty, never Very accommodating and never a wait to get in. Car always looks great afterwards... washed and vacuumed... all covered under my BMW warranty, never a cost. Their staff is very well trained. The Tucson dealership is professionally run. This is my second BMW. Need I say more? More
The service advisor did a great job. She explained the problems so I could understand what was needed. She kept in touch with me so I always knew what was going on. She was fair and She explained the problems so I could understand what was needed. She kept in touch with me so I always knew what was going on. She was fair and reasonable to deal with. She was courteous and polite and professional throughout . More