BMW of Tucson

I have had my BMW X3 now for 3. 5 years and and I have always had BMW of Tucson take care of my car. I like the dealership very much. Sales and service departments. One thing is t 5 years and and I have always had BMW of Tucson take care of my car. I like the dealership very much. Sales and service departments. One thing is that the BMW of Tucson needs to turn down the volume of the music inside. I cannot even make a phone call as the loud music drowns my voice in the phone call and I have to go outside to place a call. More

Today, my service advisor, Henry Vong, was outstanding. It would be beneficial to inform customers that coupons need to be presented at the beginning, prior to the service. This information could be co It would be beneficial to inform customers that coupons need to be presented at the beginning, prior to the service. This information could be communicated by the service advisor or noted directly on the coupon. My email indicated a $30 discount on an oil change, but I was unable to book the service online due to issues with your online system. Therefore, no one is at fault. More

Comfortable location to wait for vehicle. Everyone I came in contact with was professional and courteous. Everyone I came in contact with was professional and courteous. More

I’ve had nothing but the best experiences ever at BMW of Tucson. Katelyn Withrow is the absolute best! An always top professional outfit for the care of our BMW. Tucson. Katelyn Withrow is the absolute best! An always top professional outfit for the care of our BMW. More

We just purchased our third BMW from BMW of Tucson. We have always been treated well there, and we definitely like the fact that there was no addendum to the MSRP. That is a deal breaker for me. Patric We have always been treated well there, and we definitely like the fact that there was no addendum to the MSRP. That is a deal breaker for me. Patrick Taylor was a real pleasure to deal with. He listened, he explained, and he took care of business in a professional and friendly manner. I am a retired car dealer, and I have great respect for good sales people. Patrick is a fine salesman. We have also enjoyed good customer care at the dealership. Work has been on time and as promised. I think we have become real BMW fans. More

Friendly, efficient, trustworthy. They are responsive on arrival, keep you informed of the work that is needed, respectful of you decision. Take good care of my car. They are responsive on arrival, keep you informed of the work that is needed, respectful of you decision. Take good care of my car. More

The service was very professional while also being sensitive to my needs as a customer. sensitive to my needs as a customer. More

Ryan, the service manager is very good and knowledgeable. He arranged for my roadside assistance plus offered a special discount on new tires. Once at the dealership, Jake, my service advisor took over and He arranged for my roadside assistance plus offered a special discount on new tires. Once at the dealership, Jake, my service advisor took over and kept me updated on the entire process. He ensured my total satisfaction. More

Great technicians and service, great facility, employees answering the phones could be more knowledgeable and refer to technicians when needed. answering the phones could be more knowledgeable and refer to technicians when needed. More

Very helpful and really know his stuff about What he was doing. Also he kept checking on me to make sure I Was ok was doing. Also he kept checking on me to make sure I Was ok More