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BMW of Tucson

Tucson, AZ

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Reviews
Vehicles
4.8
897 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 897 reviews

June 19, 2024

The service was very professional while also being sensitive to my needs as a customer. More

by EDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
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Jun 21, 2024 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2024

Ryan, the service manager is very good and knowledgeable. He arranged for my roadside assistance plus offered a special discount on new tires. Once at the dealership, Jake, my service advisor took over and More

by JACinAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Jake
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Jun 19, 2024 -

BMW of Tucson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2024

Great technicians and service, great facility, employees answering the phones could be more knowledgeable and refer to technicians when needed. More

by Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Jun 19, 2024 -

BMW of Tucson responded

Hi Bailey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Very helpful and really know his stuff about What he was doing. Also he kept checking on me to make sure I Was ok More

by Jstoglin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Jun 12, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

Great service/great customer service Don’t have any complaints except a minor issue, when service rep didn’t respond to my call to give information about pick up arrangements More

by lindoerfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica is the only one whose name I remember
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Jun 12, 2024 -

BMW of Tucson responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (520) 549-2167 so we can assist you further.

June 08, 2024

Great Customer Service by Jamie! She got the issue resolved to my total satisfaction and also got my X1's oil change done aheas of scheduled. I highly recommend BMW of Tucson service More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Jun 12, 2024 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

June 06, 2024

Jayme Larson was, as always, a pleasure to work with. She’s the best. Chuck S. More

by cssabalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
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Jun 06, 2024 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 06, 2024

BMW Tucson takes excellent care of their customers. The best of any dealerships we’ve used over the years. Always one on one service. More

by bonnie7704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Jun 07, 2024 -

BMW of Tucson responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2024

I can’t believe the services/sales i received at this business (BMW Tucson) very unprofessional,lack of Quality Control towards their customers 😡 More

by paulandrewmadrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Owens/Henry Vong
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Jun 05, 2024 -

paulandrewmadrid responded

N/C…. UNBELIEVABLE

June 05, 2024

Ease of doing business? Our sales rep Rachel, is outstanding. Very pleasant and made the process go smoothly!! More

by Gina Fig-Milano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
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Jun 06, 2024 -

BMW of Tucson responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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