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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
944 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 944 reviews

March 30, 2023

Courteous, welcoming and very friendly. Got oil change and overall checkup in a relatively short period of time. Katelyn Whitlow was great. More

by tincuprif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Whitlow
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Apr 03, 2023 -

BMW of Tucson responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Apr 03, 2023 -

tincuprif responded

Will see you this fall. Rich Riffel

Apr 03, 2023 -

tincuprif responded

Excellent service

March 30, 2023

My service advisor. Humberto, was efficient and communicated well. The dealership is comfortable and clean. Service took longer than expected yet I was very satisfied. More

by b-typlin
Recommend Dealer
Yes
Employees Worked With
Humberto Saldate
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Apr 04, 2023 -

BMW of Tucson responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you ever need help, just give us a call. Happy motoring!

March 30, 2023

Great dealership and service advisor, I would recommend. Everyone is very friendly and accommodating when you arrive for service. More

by dj
Recommend Dealer
Yes
Employees Worked With
Jayme
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Apr 04, 2023 -

BMW of Tucson responded

Hello, thank you for taking the time to rate us! We care deeply about delivering the best possible customer experience! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

March 30, 2023

Internal scheduling became an issue. I was given an appointment about 7 days out, yet a former service advisor returned my call a day later, to state the scheduler was only giving me th More

by davepow123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phone scheduler, named Christian, scheduled me with Kaitlyn Withrow for March 20th service. Prior advisor Tyson Kessler returned my call to move me in sooner than the scheduled service date of March 20th.
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Apr 04, 2023 -

BMW of Tucson responded

Hello Dave, Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 28, 2023

Always professional and clean. It kind of reminds me of an Apple Store. Everyone is always super nice and helpful More

by derek_southworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 01, 2023 -

BMW of Tucson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 28, 2023

Professional, friendly. Not pressured. Nice waiting area. Operation of vehicle was fully explained before I left. More

by honomocr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Almada
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Apr 01, 2023 -

BMW of Tucson responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 27, 2023

very friendly and attentive- did not give top rating because last repair had to be partially redone More

by ivest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Mar 30, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.

March 24, 2023

They provide absolutely outstanding customer service and went out of their way to make sure we got the car we were looking for. I highly recommend them! More

by tsgonzalespao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Sabori
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Mar 28, 2023 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Tucson, and we hope to be of service again in the future.

March 23, 2023

We have always been pleased with the service department at this location. They always keep us informed on what needs to be done and discuss any work before it is completed. We have never had a problem with More

by Bjrolyat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
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Mar 23, 2023 -

Bjrolyat responded

We have always received excellent service. It was a pleasure working with Ryan.

March 23, 2023

My advisor was very efficient and helpful. The service recommended was done promptly. My advisor kept me informed about the progress of the service. More

by Marktul
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
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Mar 28, 2023 -

BMW of Tucson responded

Hello Marktul, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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