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BMW of Tucson
Tucson, AZ
898 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 898 reviews
April 03, 2023
Friendly, efficient, professional. From scheduling appointment, greeting upon arrival through understanding of a somewhat difficult “driver assist” issue, Tyson was a pleasure to work From scheduling appointment, greeting upon arrival through understanding of a somewhat difficult “driver assist” issue, Tyson was a pleasure to work with throughout. The loaner vehicle was clean and readily available for the two days necessary to obtain parts and correct the problem. More
by Dufferdon
Employees Worked With
Tyson Kessler
March 30, 2023
Courteous, welcoming and very friendly. Got oil change and overall checkup in a relatively short period of time. Katelyn Whitlow was great. Got oil change and overall checkup in a relatively short period of time. Katelyn Whitlow was great. More
by tincuprif
Employees Worked With
Katelyn Whitlow
March 30, 2023
My service advisor. Humberto, was efficient and communicated well. The dealership is comfortable and clean. Service took longer than expected yet I was very satisfied. Humberto, was efficient and communicated well. The dealership is comfortable and clean. Service took longer than expected yet I was very satisfied. More
by b-typlin
Employees Worked With
Humberto Saldate
March 30, 2023
Internal scheduling became an issue. I was given an appointment about 7 days out, yet a former service advisor returned my call a day later, to state the scheduler was only giving me th I was given an appointment about 7 days out, yet a former service advisor returned my call a day later, to state the scheduler was only giving me the next available, so he asked me to get my car there a week early and he'd "work it into the schedule sooner". Well, my car sat there a week before being given a once-over and was told of the impending repair. My original appointment was declined once they finally initially observed the issues, then it took another 5 days to complete the service. I am NOT happy with the internal scheduling issues. It appears the repairs were done well, but this was not an overly good experience. I will NOT call to schedule in the future. I will call a service advisor directly to schedule! More
by davepow123
Employees Worked With
Phone scheduler, named Christian, scheduled me with Kaitlyn Withrow for March 20th service. Prior advisor Tyson Kessler returned my call to move me in sooner than the scheduled service date of March 20th.
