BMW of Tucson

Jayme was great. Everything was completed on time and at the price quoted prior to the work being done. Everything was completed on time and at the price quoted prior to the work being done. More

They took us in right away because we were from out of town and fixed my car and got us back on the road home! Wonderful people😋 town and fixed my car and got us back on the road home! Wonderful people😋 More

The Team at BMW of Tucson is the BEST! They have exceptional people at every level and department. They are all very professional and great at their jobs. The knowledge of our sales perso They have exceptional people at every level and department. They are all very professional and great at their jobs. The knowledge of our sales person Anthony Powers was amazing! They truly strive to service their clients in every way possible. We are very happy client! More

Installed new battery in short period of time. Jessica was great to work with and expedited the service. Jessica was great to work with and expedited the service. More

We have been very impressed with this dealership, both their sales department and service department. The dealership truly focuses on and displays GREAT CUSTOMER SERVICE. Due to this fact, we truly trust their sales department and service department. The dealership truly focuses on and displays GREAT CUSTOMER SERVICE. Due to this fact, we truly trust their recommendations for subsequent service needs, More

Oil change done on time and got free loaner car too. I once had a flat tire and they worked me into service and mounted it. I once had a flat tire and they worked me into service and mounted it. More

I’m active duty military and bought a brand new BMW X3 when I was stationed in Germany. The sticker price was close to 72k everything was included to include a maintenance contract. Upon arriving to the s when I was stationed in Germany. The sticker price was close to 72k everything was included to include a maintenance contract. Upon arriving to the states with the vehicle I schedule my first oil change and was misinformed by the rep that it would be 300-400 for oil change and tire rotation. I then decided that it was better to not drive the 2 hours to pay that amount and just pay it locally here in Sierra Vista. Come to find out the representative should’ve told me that the first service should’ve been free because it was included in the cost of my vehicle for the first 30k miles. I was misinformed and explained that to the service advisor, at first they said they’d make it right and see if they can offer me a one time reimbursement due to the miscommunication on their part. Then a week later they start asking for call logs which I provide. Then I get an email saying that they can no longer do the trace and that I was pretty much out of luck in getting anything back. Oops their bad, looks like a few hundred bucks will cost them years of business. I would personally avoid them as a service location, they are not military friendly. It’s less about the money and more about the principle. A 72k BMW and they’re not wanting to make things right over a couple hundred bucks. I also have a Lexus and they would never pull this kind of nonsense with me. More

New tires and alignment. I had to return the next morning to have the car realigned. I had to return the next morning to have the car realigned. More

Juan Carlo built and tracked the car exactly like we wanted. Ernie went over the lease numbers and advocated for a discount and rebate for us. Zane kept the paperwork simple and quick. Juan Carlo drove wanted. Ernie went over the lease numbers and advocated for a discount and rebate for us. Zane kept the paperwork simple and quick. Juan Carlo drove out and explained the technology and safety features of the car to me and my wife. You want these three in your corner when buying a car. More

The BMW team is carding and works to meet customers needs. What could have been an expensive repair turn to a practical satisfactory ending. needs. What could have been an expensive repair turn to a practical satisfactory ending. More