BMW of Tucson

Everyone at BMW Tucson was courteous, helpful and thorough! I would definitely recommend them to friends. There was no high pressure to buy a car but they were there to help me make a decision that thorough! I would definitely recommend them to friends. There was no high pressure to buy a car but they were there to help me make a decision that was best for me. More

I absolutely love how I was treated by the employees at this dealership!! Lloyd was exceptional with his knowledge of all the cars I test drove or asked about, he went above & beyond in helping me to deci this dealership!! Lloyd was exceptional with his knowledge of all the cars I test drove or asked about, he went above & beyond in helping me to decide on my vehicle. Service Dept was amazing getting my clear coat on even without an appointment. Highly recommend this dealership. More

Service was great. Everyone was very courteous and professional. Especially liked the video my mechanic made of the underside of my car explaining details etc. Did n Everyone was very courteous and professional. Especially liked the video my mechanic made of the underside of my car explaining details etc. Did not like off site service scheduling. I asked for a loaner vehicle but they said I didn't need one due to my service would only take about an hour and a half. When I arrived my service advisor said it could take 2-3 hrs. I was not prepared to wait that long. At that point I had no other choice but to wait. Service was completed in 2 and half. The service scheduling was misinformed. More

I arrived 10 minutes early, however my service advisor still hadn't talked to me 10 minutes after my appointment time. So, I engaged another service advisor. She got me going and then my advisor came to still hadn't talked to me 10 minutes after my appointment time. So, I engaged another service advisor. She got me going and then my advisor came to get me started. She also apologized for her delay. I learned that I should contact a service advisor directly as the main line can end up in an endless personless loop. I also finally got my tires rotated. I have owned 2 X1s and neither one of them ever had the tires rotated. There seemed to be a disagreement as to whether this was needed. So, what started out as a negative service experience, ended up being more positive and I learned what I need going forward. More

Jayme was great to work with and very accommodating! Makes getting my car serviced a no hassle Makes getting my car serviced a no hassle More

Best car buying experience I ever had. The entire process was organized and comfortable. I will tell my friends about my experience. The entire process was organized and comfortable. I will tell my friends about my experience. More

It was a great experience meeting with the service rep. It was also nice to receive a video by email going over the status of the car It was also nice to receive a video by email going over the status of the car More

Vehicle maintenance was completed in a quick and efficient manner. Katelyn Winthrow was an excellent service representative. efficient manner. Katelyn Winthrow was an excellent service representative. More

Tucson Autonation BMW service department performed excellently. Service advisor ensured word wasmanaged correctly. Great job. excellently. Service advisor ensured word wasmanaged correctly. Great job. More

Another excellent visit to this service department. The technicians went out of their way to diagnose a problem and made the repair quickly and efficiently. The technicians went out of their way to diagnose a problem and made the repair quickly and efficiently. More