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BMW of Tucson

Tucson, AZ

4.8
944 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 944 reviews

June 26, 2023

Online scheduling easy. Service Techs responded timely. Update given during service. Easy checkout with the same Tech. More

by phillipmullins
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyson
Jun 29, 2023 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2023

Great service at Tucson BMW. Ryan always makes sure our cars are scheduled and serviced on time. More

by jims X5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 28, 2023 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you ever need help, just give us a call. Happy motoring!

June 22, 2023

On time and professional. Did not try to up sell me on extras. Will continue to utilize for all servicing of my BMW. More

by Davidrit3300
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jun 26, 2023 -

BMW of Tucson responded

We appreciate you taking the time to leave us a response! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 22, 2023

Everyone was most welcoming at this dealership. Our sales representative was knowledgeable, patient and very helpful in working with us. More

by wendellino
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan Carols Armada
Jun 26, 2023 -

BMW of Tucson responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 21, 2023

i had my 2019 bmw serviced with nothing but pure professionalism. i would without a doubt take it there again... More

by michaeldow37
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
jessica towe
Jun 26, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 20, 2023

DEalership facilities are clean and attractive. Waiting area is nice with a beverage machine, Ice cream bar for customers are appreciated. More

by renemoreno56
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ernest
Jun 23, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 20, 2023

This location is prejudiced against black and Latinos and has a reputation for being so. I would advise you to take your business elsewhere if you are a minority and reading this. I am speaking from experien More

by markpjohnsonesq
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gordon, Barbara
June 18, 2023

Purchased a used car from this dealership and had a poor experience. Not likely to use them again. Title and registration paperwork was done wrong, causing an extra trip and fees at the MVD. Car only had More

by AZ Driver
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Rachel, Patrick, Martin, Luis
Jun 21, 2023 -

BMW of Tucson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (520) 549-2167 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 17, 2023

The courtesy and respect that I have been shown is greatly appreciated. I get timely service that works for my schedule. More

by kdmdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Jun 17, 2023 -

kdmdo responded

The dealer is A1.

Jun 21, 2023 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jun 21, 2023 -

kdmdo responded

You are Welcome! BMW of Tucson enhances the enjoyment of driving a BMW. Thanks to you and your great employees, Kent Miller 2021 M850ix owner

June 17, 2023

My only complaint is the long wait when a customer has to wait for their car to be worked on. I live 45 min away and so choose to wait but maybe next time I will take advantage of the loaner car while my ca More

by crf80.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Jun 21, 2023 -

BMW of Tucson responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (520) 549-2167 -- we hope to hear from you soon.

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