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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
897 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 897 reviews

May 09, 2023

Always have a great experience at BMW of Tucson. Rachel is always so courteous and professional. She truly cares about my request and has always been so patient with me. The whole team at the dea More

by Justin P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Bracety
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May 12, 2023 -

BMW of Tucson responded

Justin, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 09, 2023

Service experience with BMW Tucson was great - very efficient and professional and Jayme was a great help. I also appreciated the video provided by the technician performing an inspection of my car tha More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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May 12, 2023 -

BMW of Tucson responded

Jeff, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Easy to work with. No pressure tactics. Car was ready and waiting when I arrived for the test drive More

by lukewstone
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Lopez
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May 11, 2023 -

BMW of Tucson responded

Hi Lukewstone, we are pleased to hear you had such a positive experience with us. Please don't hesitate to reach out to us if there's anything more we can do!

May 07, 2023

My service advisor Jayme Larson was professional, courteous, explained things well, and delivered the services in a timely manner. Pleasant waiting environment. More

by Steve L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
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May 10, 2023 -

BMW of Tucson responded

Hi Steve, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

May 06, 2023

As always great service! Wish it was cheaper haha but I only trust the best with these amazing machines! Great communication, clean facility. Thanks for taking care of your c More

by Edwin530i
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 09, 2023 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 05, 2023

This is the 3rd time we purchased a BMW from this dealership. The most recent purchase was unpleasant due to the finance manager. The service department has always done an exemplary job. More

by swiergol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 09, 2023 -

BMW of Tucson responded

Hi Swiergol, we appreciate you taking the time to respond. The staff at BMW of Tucson take our reviews very seriously. Feel free to stop by if you ever need any more help.

May 05, 2023

The team at BMW of Tuscon from Anthony and Martin in sales to Patrick in Finance were true professionals and a pleasure to work with. I highly recommend this dealership and will not hesitate to use them More

by Apiedra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Powers and Martin Fiello
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May 09, 2023 -

BMW of Tucson responded

Hi Apiedra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Katelyn always treats us like Gold, all staff is friendly and helpful. We always enjoy our service experience at BMW of Tucson. More

by Cassmar58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
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May 08, 2023 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

May 04, 2023

Jessica took my car, and mindfully took pictures of the vehicle, and proceeded to make sure everything that needed to be done was accounted for. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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May 09, 2023 -

BMW of Tucson responded

Hi Brian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

May 04, 2023

I called the service department 3 times and left messages to authorize the repair work. My service rep never got any of them and work on my car was delayed an extra day. I pointed out that a service engine l More

by nhansenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Humberto
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May 08, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback. We would like to have a better understanding about your experience. Please reach out to us at (520) 549-2167 at your earliest convenience and we will do our best to resolve this with you.

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