BMW of Tucson

I appreciate the communication. Service adviser and technician addressed all my concerns. Love the video Service adviser and technician addressed all my concerns. Love the video More

Very helpful and courteous. Not trying to sell you extra service or parts you don’t need. The ice cream snacks are great. Though maybe sometimes I would prefer a different sna Not trying to sell you extra service or parts you don’t need. The ice cream snacks are great. Though maybe sometimes I would prefer a different snack with my coffee More

Jayme and the entire service department make having my car serviced easy and comfortable. They are very organized and able to communicate. Being able to trust is very valuable and I trust the service de car serviced easy and comfortable. They are very organized and able to communicate. Being able to trust is very valuable and I trust the service department completely. Kathleen Sloan More

Henry is awesome. You all found a great employee with him. Service was excellent and statusing was very good during the wait You all found a great employee with him. Service was excellent and statusing was very good during the wait More

Rachel and Nathaniel were great to work with ! ! the whole team was just awesome. They took great care of me !!!!!! ! the whole team was just awesome. They took great care of me !!!!!! More

It is never a pleasure having to contact a dealership with an engine light issue. I have owned other German brand vehicles where the service was horrible and wait time was several days. I have had tire i with an engine light issue. I have owned other German brand vehicles where the service was horrible and wait time was several days. I have had tire issues as well as fuel pump issues, no problem getting me in same day always with a smile. Tyson has been phenomenal through the entire process, he was great at keeping me informed of the progress being made, offered a shuttle if I wanted food in the area, offered a car wash at end of day when the dealership was about to close etc. I am very pleased with this dealership for providing top notch service always courteous and with a smile. More

I had a breakdown and had my car towed in. I received very efficient and effective service. I received very efficient and effective service. More

It was wonderful experience with your salesman. He is a great salesman who cares about his customers He is a great salesman who cares about his customers More

They always do the job right and let me know if there are any delays or other issues that need to be addressed. any delays or other issues that need to be addressed. More

The AutoNation BMW dealership is clean with efficient friendly and welcoming staff. Even the people not directly working with me took time to say hello and thank you. I was in a serious collision and friendly and welcoming staff. Even the people not directly working with me took time to say hello and thank you. I was in a serious collision and needed a new car. I knew what I wanted and was truly skeptical if it even existed. Rachel encouraged me to come down and sit with her and “go shopping”. Well, she found me my dream vehicle! She made sure we could secure financing even before my previous car loan insurance and gap loan was even processed. She assured me she would do everything in her power to get the car from CA before my insurance company took away my rental car. She delivered on all assurances. I showed up and she had even placed a huge red bow with my name on the car! During a time of uncertainty, pain and frustration, Rachel put the biggest smile on my face. More