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BMW of Tucson

Tucson, AZ

4.8
881 Reviews

855 West Wetmore Road

Tucson, AZ

85705

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Showing 881 reviews

July 15, 2024

Comfortable location to wait for vehicle. Everyone I came in contact with was professional and courteous. More

by michpish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Jul 17, 2024 -

BMW of Tucson responded

Hi Michpish, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 09, 2024

I’ve had nothing but the best experiences ever at BMW of Tucson. Katelyn Withrow is the absolute best! An always top professional outfit for the care of our BMW. More

by Firstlisten62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
Jul 10, 2024 -

BMW of Tucson responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

July 09, 2024

We just purchased our third BMW from BMW of Tucson. We have always been treated well there, and we definitely like the fact that there was no addendum to the MSRP. That is a deal breaker for me. Patric More

by whatthexxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Taylor, Gordon Giacomazzi, Nathaniel (F&I)
Jul 10, 2024 -

BMW of Tucson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you ever need help, just give us a call. Happy motoring!

July 05, 2024

Friendly, efficient, trustworthy. They are responsive on arrival, keep you informed of the work that is needed, respectful of you decision. Take good care of my car. More

by Martha2cats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Larson
Jul 10, 2024 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2024

The service was very professional while also being sensitive to my needs as a customer. More

by EDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
Jun 21, 2024 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2024

Ryan, the service manager is very good and knowledgeable. He arranged for my roadside assistance plus offered a special discount on new tires. Once at the dealership, Jake, my service advisor took over and More

by JACinAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Jake
Jun 19, 2024 -

BMW of Tucson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2024

Great technicians and service, great facility, employees answering the phones could be more knowledgeable and refer to technicians when needed. More

by Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jun 19, 2024 -

BMW of Tucson responded

Hi Bailey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Very helpful and really know his stuff about What he was doing. Also he kept checking on me to make sure I Was ok More

by Jstoglin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Jun 12, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

Great service/great customer service Don’t have any complaints except a minor issue, when service rep didn’t respond to my call to give information about pick up arrangements More

by lindoerfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica is the only one whose name I remember
Jun 12, 2024 -

BMW of Tucson responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (520) 549-2167 so we can assist you further.

June 08, 2024

Great Customer Service by Jamie! She got the issue resolved to my total satisfaction and also got my X1's oil change done aheas of scheduled. I highly recommend BMW of Tucson service More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 12, 2024 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.