BMW of Tucson

I recently visited BMW of Tucson, and I must say, my experience with the service advisor Tyson Kessler was nothing short of exceptional! After having a terrible week of unexpected car trouble with two d experience with the service advisor Tyson Kessler was nothing short of exceptional! After having a terrible week of unexpected car trouble with two different vehicles, I was greeted with a warm smile and a genuine willingness to help. Tyson went above and beyond to assist me throughout the entire process. He exhibited excellent communication skills and patiently answered all my questions, ensuring I understood every detail. It was evident that they took pride in providing the best service possible, going the extra mile to ensure customer satisfaction. Overall, my experience at BMW exceeded my expectations. I left with a positive impression that will undoubtedly lead me to recommend this service to others. If you're looking for a service advisor who genuinely cares about providing true value and goes above and beyond to meet your needs, look no further. This individual is an asset to the BMW office, and they deserve the highest praise for their outstanding performance! They are a shining example of what customer service should be like. Thank you for all your help! More

I continue to have great experiences at my BMW dealership in Tucson. Jayme Larson, my service advisor, is professional and very good at what she does. I, also, appreciated the service video I was provide in Tucson. Jayme Larson, my service advisor, is professional and very good at what she does. I, also, appreciated the service video I was provided. If & when I decide to purchase a new vehicle I will buy another BMW. More

Jayme Larson is an outstanding service representative. She was courteous, prompt and helpful. Jayme in combination with Rachel Lopez my sales representative made my first service visit for my BMW 5X a to She was courteous, prompt and helpful. Jayme in combination with Rachel Lopez my sales representative made my first service visit for my BMW 5X a total success. I would recommend these two reps and Tucson BMW to anyone looking for a quality dealership and car! More

Online scheduling easy. Service Techs responded timely. Update given during service. Easy checkout with the same Tech. Service Techs responded timely. Update given during service. Easy checkout with the same Tech. More

Great service at Tucson BMW. Ryan always makes sure our cars are scheduled and serviced on time. Ryan always makes sure our cars are scheduled and serviced on time. More

On time and professional. Did not try to up sell me on extras. Will continue to utilize for all servicing of my BMW. Did not try to up sell me on extras. Will continue to utilize for all servicing of my BMW. More

Everyone was most welcoming at this dealership. Our sales representative was knowledgeable, patient and very helpful in working with us. Our sales representative was knowledgeable, patient and very helpful in working with us. More

i had my 2019 bmw serviced with nothing but pure professionalism. i would without a doubt take it there again... professionalism. i would without a doubt take it there again... More

DEalership facilities are clean and attractive. Waiting area is nice with a beverage machine, Ice cream bar for customers are appreciated. Waiting area is nice with a beverage machine, Ice cream bar for customers are appreciated. More