BMW of Tucson

I'm a BMW die-hard, and own two others (with no intent to sell either anytime soon). Both the sales and service staff have always been friendly and very helpful answering any questions i have had. They tre sell either anytime soon). Both the sales and service staff have always been friendly and very helpful answering any questions i have had. They treat me like i matter! More

Workmanship is always good at BMW, labor fees are usually double the price of parts, I think that could be readjusted, as most cars are computerized and troubleshooting is reduced greatly for the MX guy. Hav double the price of parts, I think that could be readjusted, as most cars are computerized and troubleshooting is reduced greatly for the MX guy. Having said that BMW Tucson has always done a Great job on my 2013 X5 35d . I highly recommend them Great service. More

It was a smooth and easy. Also, Jessica is very honest and only recommends service/maintenance which are deem necessary. They are not trying to just earn your money for the sa Also, Jessica is very honest and only recommends service/maintenance which are deem necessary. They are not trying to just earn your money for the sake of it. Will definitely be back always. More

Professional and friendly. Great that you offer a shuttle service and refreshments. However would be better if appointment time is exactly that with no over bookings. Great that you offer a shuttle service and refreshments. However would be better if appointment time is exactly that with no over bookings. More

Great service advisors. Provided a complimentary shuttle while waiting for service. Service completed in a quick manner. Provided a complimentary shuttle while waiting for service. Service completed in a quick manner. More

I received excellent service from BMW Tucson. Jayme Larson my service writer was very professional and efficient to get the service completed quickly while I waited in the comfortable lounge area Jayme Larson my service writer was very professional and efficient to get the service completed quickly while I waited in the comfortable lounge area. More

There were many cars in line for servicing. I was pleasantly surprised how efficiently and in friendly way the service staff including Ryan were handling it. As usual, Ryan went through the ser I was pleasantly surprised how efficiently and in friendly way the service staff including Ryan were handling it. As usual, Ryan went through the service items for $30 K and also introduced me to Jayme. She will be my new contact since Ryan is now promoted to Managerial position. The second pleasant surprise was Jayme sent me a video of the car area which needs to be attended in next few months. I appreciate the friendly & courteous nature of staff and time they take to explain. Thank you. More

This dealership is a disgrace. I would leave zero stars if I could. I will never buy a car from here again. I would leave zero stars if I could. I will never buy a car from here again. More

Everyone is very professional and friendly. Katelyn, my service advisor answered questions thoroughly and never gave me the impression that she thought my concerns were unimportant. Katelyn, my service advisor answered questions thoroughly and never gave me the impression that she thought my concerns were unimportant. More

Service advisor was great and everything went smoothly! Was very convenient to schedule the appointment Was very convenient to schedule the appointment More