Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
914 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
Contact Dealership
View Awards

855 West Wetmore Road

Tucson, AZ

85705

Directions

By Type

Showing 914 reviews

August 30, 2023

It's been consistently one time, thorough & polite. I liked the additional video sent to me. More

by robinlaztx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamye & Gabriel
Report | Print
Sep 05, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 30, 2023

Always a good experience. Ernie is great and helpful. His calm mannerism makes it easy to work with him. More

by bark77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Buck
Report | Print
Sep 05, 2023 -

BMW of Tucson responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 28, 2023

Ryan Long Is a great manager! ! He knows how to manage any Problem at BMW More

by drg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Long , Ryan
Report | Print
Sep 03, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2023

This dealership always treats me well. Ryan in service is great! He always keeps me informed of my vehicle needs and keeps me up to date on services. More

by Johnnyw74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Sep 03, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

very slow install of one amplifier and service advisor had zero knowledge of what caused the amp to go bad. His estimate was $1000 off and did not include labor. I personally had to call the parts dept More

by gljef
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyson Kessler
Report | Print
Aug 30, 2023 -

BMW of Tucson responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing, please call our General Manager at (520) 549-2167 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 25, 2023

Great service, attention very professional, time frame was fine and they gave me a ride home and back to the shop More

by Biontel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
Aug 30, 2023 -

BMW of Tucson responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2023

Jayme was easy to work with and kept me updated on the progress of my vehicle More

by Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Aug 30, 2023 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you need more help, our team is available to talk -- safe travels!

August 25, 2023

On-time service excellent customer service, clean and comfortable waiting area love this dealership always get my car serviced here More

by Michael, Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Aug 30, 2023 -

BMW of Tucson responded

Hi Kay, thank you so much for your positive comments about BMW of Tucson! We look forward to your next visit! Take care!

August 22, 2023

BMW of Tucson was able to remedy an issue within a week that BMW National Motors of Pyeongtaek was unable to repair in over 2 years on my new 4 series. My service provider (Jayme, and her teammates Jessica More

by rjwiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme, Jessica, Katelyn
Report | Print
Aug 28, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are pleased to hear you had such a positive experience with us. Thank you for the high star rating! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 21, 2023

I was able to build my car exactly the way I wanted it. It was easy and fast. The vehicle was built and delivered within a month. More

by mdh074
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Powers
Report | Print
Aug 25, 2023 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

1
...
22
23
24
...
92