BMW of Tucson

very slow install of one amplifier and service advisor had zero knowledge of what caused the amp to go bad. His estimate was $1000 off and did not include labor. I personally had to call the parts dept had zero knowledge of what caused the amp to go bad. His estimate was $1000 off and did not include labor. I personally had to call the parts dept to find out if the part was in stock after 4 months. During the four months, I heard nothing from the service advisor Tyson. I waited 20 minutes in the waiting room just to get checked in and 15 minutes past my appt time. More

BMW of Tucson was able to remedy an issue within a week that BMW National Motors of Pyeongtaek was unable to repair in over 2 years on my new 4 series. My service provider (Jayme, and her teammates Jessica that BMW National Motors of Pyeongtaek was unable to repair in over 2 years on my new 4 series. My service provider (Jayme, and her teammates Jessica & Katelyn) at BMW of Tucson were very attentive and dedicated to resolving my issue - big shoutout to them! I would recommend BMW of Tucson for any repair needs for your ride :) More

I was able to build my car exactly the way I wanted it. It was easy and fast. The vehicle was built and delivered within a month. It was easy and fast. The vehicle was built and delivered within a month. More

This dealer was amazing. I actually took a bus from Phoenix to Tucson to buy my new BMW. I was picked up at the drop off location by Patrick Taylor my sales person who was I actually took a bus from Phoenix to Tucson to buy my new BMW. I was picked up at the drop off location by Patrick Taylor my sales person who was waiting for me. The deal that was offered was better than the 4 dealerships in Phoenix. There was ZERO markup of any kind. No market adjustment, no add ons like vin blah blah blah, no tinted window charge. It was so easy to buy a car. Finance was a breeze and I couldn't have asked for a better sales experience. More

Jayme is always timely and responsive and worked with my schedule to squeeze me in before an important trip. My BMW is 10 years old and runs like a champ, having always been serviced at BMW aid Tucson. schedule to squeeze me in before an important trip. My BMW is 10 years old and runs like a champ, having always been serviced at BMW aid Tucson. More

I took my 2019 540I into BMW of Tuson to take a look at my AC it was blowing warm air but after inspectionnit turned out to be the evaporator cooler. they confirm with me tovgive the ok to repair... After my AC it was blowing warm air but after inspectionnit turned out to be the evaporator cooler. they confirm with me tovgive the ok to repair... After looking up the extent of removing the entire dash board and everything attached to include the sterering wheel. i was scheptical that it would be put all back together properly.... well with my amaze it was good as new after everything... the whole process with jessica was always sending great communication the entire time.... i have no doubts when i will take my car to get it fixed and jessica will my to goto woman... i love my car then and love it now.... More

Jessica ensured that I had an absolutely amazing experience at BMW Tucson. Great service, very professional. Looking forward to the next time. experience at BMW Tucson. Great service, very professional. Looking forward to the next time. More

Service was polite, friendly, and straightforward. I appreciated the attention to detail on items related to the car. Kudos to Rachel and the team at BMW Tucson for the good work! I appreciated the attention to detail on items related to the car. Kudos to Rachel and the team at BMW Tucson for the good work! More

Everyone was very professional and polite, Jessica was amazing and very helpful through the who service visit. amazing and very helpful through the who service visit. More

The service rep was excellent. They were able to get me in without an appointment when my battery died and do additional maintenance items same day. They were able to get me in without an appointment when my battery died and do additional maintenance items same day. More