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BMW of Tucson

Tucson, AZ

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Reviews
Vehicles
4.8
897 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 897 reviews

August 31, 2023

I have worked with different Service Advisors through the years at your dealership. I worked with Tyson the last two times at your dealership. He is in a different class then all of the others.He took his More

by Bill Levkoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
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Sep 04, 2023 -

BMW of Tucson responded

Hello, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2023

The folks at BMW of Tucson are always professional, courteous and even transparent when I bring my car for service. I like that I get a walk-around video from the service tech after work is completed. More

by amos
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Humberto
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Sep 05, 2023 -

BMW of Tucson responded

Hi Amos, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 30, 2023

Katlyn continues to bring the best service and consulting expertise to each customer for BMW Tucson! Whenever I have a question, concern, or doubt, she provides, answers, reassurance, and positive outcomes i More

by 1TG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn
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Sep 04, 2023 -

BMW of Tucson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you need more help, our team is available to talk -- safe travels!

August 30, 2023

It's been consistently one time, thorough & polite. I liked the additional video sent to me. More

by robinlaztx
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jamye & Gabriel
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Sep 05, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 30, 2023

Always a good experience. Ernie is great and helpful. His calm mannerism makes it easy to work with him. More

by bark77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Buck
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Sep 05, 2023 -

BMW of Tucson responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 28, 2023

Ryan Long Is a great manager! ! He knows how to manage any Problem at BMW More

by drg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Long , Ryan
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Sep 03, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2023

This dealership always treats me well. Ryan in service is great! He always keeps me informed of my vehicle needs and keeps me up to date on services. More

by Johnnyw74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Sep 03, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

Great service, attention very professional, time frame was fine and they gave me a ride home and back to the shop More

by Biontel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
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Aug 30, 2023 -

BMW of Tucson responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2023

Jayme was easy to work with and kept me updated on the progress of my vehicle More

by Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Aug 30, 2023 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you need more help, our team is available to talk -- safe travels!

August 25, 2023

On-time service excellent customer service, clean and comfortable waiting area love this dealership always get my car serviced here More

by Michael, Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Aug 30, 2023 -

BMW of Tucson responded

Hi Kay, thank you so much for your positive comments about BMW of Tucson! We look forward to your next visit! Take care!

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