BMW of Tucson

Would like to see more consistency with technicians, as it appears that one tech was not aware of another Tech's work. it appears that one tech was not aware of another Tech's work. More

I enjoyed working with Juan Parra as he was easy to talk to and very helpful and competent. Patrick was also very good when closing with the finance issues. I am hoping for the same when I come in for nor to and very helpful and competent. Patrick was also very good when closing with the finance issues. I am hoping for the same when I come in for normal maintenance items or any future needs More

I scheduled my car for wheels alignment and was reminded once I got in for my appointment that it was time for a brake fluid flush. I had both done and was out in under 2 hours. Humberto was my representati once I got in for my appointment that it was time for a brake fluid flush. I had both done and was out in under 2 hours. Humberto was my representative for assistance and he was knowledgeable and was able to answer any questions I had. More

Great customer service. Jessica Towe was very helpful. I was greeted by Ryan Lang and he was very efficient. Jessica Towe was very helpful. I was greeted by Ryan Lang and he was very efficient. More

We had multiple issues on our X5 and took our car to Tucson BMW. Jayme Larson had the X5 inspected and communicated the results to us. We have confidence and trust in her work and we had all the recomme Tucson BMW. Jayme Larson had the X5 inspected and communicated the results to us. We have confidence and trust in her work and we had all the recommended repairs done. The end result, we are very happy and are X5 is running great. The estimate was correct, the facts the final total was less than the estimate. A loaner car was provided, which made the experience that much better. Thank you More

The guys at BMW tucson treat me awesome. The smiles and true concerns about their job to be perform was outstanding. thank you The smiles and true concerns about their job to be perform was outstanding. thank you More

Staff was friendly and dealership was clean. The my got our information right away and gave us an estimated time. Only negative I would say is no loaner vehicles and we came in from out of town, The my got our information right away and gave us an estimated time. Only negative I would say is no loaner vehicles and we came in from out of town, but service was about 2 hours so not to long! Would definitely go back! Did exactly what I needed done and washed my car! More

Thank you Jessica for your great follow up and interest in giving your clients an exceptional experience. You are the best. in giving your clients an exceptional experience. You are the best. More

Had a wonderful experience at the dealership for the first time. Will definitely go back. first time. Will definitely go back. More

Excellent service experience. My advisor was personable, communicative, and super-helpful. I had a problem that was resolved expeditiously under warranty, at minimal inconvenience My advisor was personable, communicative, and super-helpful. I had a problem that was resolved expeditiously under warranty, at minimal inconvenience to me. A loaner car was provided, which made the experience that much better. Recommended! More