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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
894 Reviews
BMW of Tucson is your local BMW dealer serving the Tucson, Casas Adobes, Catalina Foothills, Oro Valley, and Phoenix areas. Whether you are interested in getting behind the wheel of a new or used BMW or need to service your current vehicle, our friendly and knowledgeable team members are here to help.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 894 reviews

September 26, 2024

It was easy to make an appointment that fit my schedule. Check-in wash quick and easy. I was kept informed about the progress while I waited for the work to be completed. Great customer experience by the se More

by Fred K
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Jayme and Josh
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Sep 29, 2024 -

BMW of Tucson responded

Hello Fred, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2024

I did this yesterday and rated you excellent despite the extra time we had to wait for returning my car! More

by leahbean.sps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAKE
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Sep 29, 2024 -

BMW of Tucson responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2024

Great service and personal, very satisfied and will be coming back. The shuttle drivers were very polite. More

by saul kramer
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Sep 28, 2024 -

BMW of Tucson responded

Hi Saul, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 17, 2024

We had a check engine lite & needed our car to pass emissions, we took it in and they diagnosed it and it was a somewhat pricey fix. Jessica looked into it further & was able to get it fixed under an More

by jakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Sep 21, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

Very friendly and informative. They answered all my questions. I was surprised on how fast I was able to get my car back More

by luisonbatiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Sep 16, 2024 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2024

Outstanding dealership and service. I especially like the inspection videos that come by text to keep me informed. More

by Robert F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Sep 14, 2024 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us, Robert! If you ever need help, just give us a call. Happy motoring!

September 12, 2024

Thank you for your excellent service You went above and beyond expectations. Your immediate response to a problem was highly appreciated. Thank you very much. Period. Nick Busch More

by Nbusch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
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Sep 14, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Excellent service whenever I take my X5 there. Prompt and courteous at all times , a pleasure to be there. More

by elymills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lange. Rachel Lopez.
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Sep 06, 2024 -

BMW of Tucson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2024

Had an unexpected problem and got right in the same day. I was treated warmly by my service advisor and on my way problem solved. Thanks for everything 💓 Jayme was exceptional!! More

by D&L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme and Service Technician
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Aug 31, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2024

I would highly recommend BMW of Tucson! they did a great job of servicing my car and keeping me updated throughout the process. I think that the technician taking and sharing a video of a w More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Jessica
Report | Print
Aug 31, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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