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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
897 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 897 reviews

November 18, 2023

Everyone with whom I interacted was professional and courteous. My only complaint was how long the service took (2+ hours for replacing 2 tires and an alignment). Otherwise, everything was great. More

by RipleyinBend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Winthrop
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Nov 21, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

BMW’s staff is amazing & offers exemplary customer service. Always prompt & courteous and ready to help. More

by DarleneD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn, Tyson
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Nov 18, 2023 -

BMW of Tucson responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

November 16, 2023

Ashur was very professional. He also help drive my truck back home, the whole experience went smooth. Thank you ashur and BMW. More

by Ireneirnel@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashur was AWSOME!
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Nov 18, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 16, 2023

Nice BMW service crew, quickly answered any questions and fixed my car. Great service and car. More

by Kim Song
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 18, 2023 -

BMW of Tucson responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

November 14, 2023

Excellent Service Dept customer service. Work is done in a timely manner & my BMW is always ready at the time promised. More

by huntersue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan & Humberto
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Nov 16, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Safe travels!

November 13, 2023

The service department was able to squeeze me in for a same day service.I have ways received excellent service at bmw tucson More

by msheeley1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Nov 15, 2023 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

November 10, 2023

Very nice service, professional, and quick repair, I am really appreciate for the help! Reasonable price. More

by Chiu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
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Nov 14, 2023 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us, Chiu! Feel free to stop by if you ever need any more help.

November 10, 2023

Everyone was very friendly and helpful. Rachel was great at explaining everything about the vehicles. She knew exactly what we wanted. More

by matt3398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel and Jessica
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Nov 14, 2023 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Feel free to stop by if you ever need any more help.

November 09, 2023

Jayme,was very helpful about the issue. The appointment was on time.She explained every detail about the problem. More

by lmvaldez2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Nov 11, 2023 -

BMW of Tucson responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 06, 2023

I always received a delayed response to my questions. In the end, I got charged a higher price than what I was told at the very beginning. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyson
Report | Print
Nov 10, 2023 -

BMW of Tucson responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Tucson take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (520) 549-2167 -- we hope to hear from you soon.

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