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BMW of Tucson

Tucson, AZ

4.8
881 Reviews

855 West Wetmore Road

Tucson, AZ

85705

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Showing 881 reviews

September 17, 2024

We had a check engine lite & needed our car to pass emissions, we took it in and they diagnosed it and it was a somewhat pricey fix. Jessica looked into it further & was able to get it fixed under an More

by jakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
September 13, 2024

Very friendly and informative. They answered all my questions. I was surprised on how fast I was able to get my car back More

by luisonbatiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 16, 2024 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2024

Outstanding dealership and service. I especially like the inspection videos that come by text to keep me informed. More

by Robert F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 14, 2024 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us, Robert! If you ever need help, just give us a call. Happy motoring!

September 12, 2024

Thank you for your excellent service You went above and beyond expectations. Your immediate response to a problem was highly appreciated. Thank you very much. Period. Nick Busch More

by Nbusch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Sep 14, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Excellent service whenever I take my X5 there. Prompt and courteous at all times , a pleasure to be there. More

by elymills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lange. Rachel Lopez.
Sep 06, 2024 -

BMW of Tucson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2024

Had an unexpected problem and got right in the same day. I was treated warmly by my service advisor and on my way problem solved. Thanks for everything 💓 Jayme was exceptional!! More

by D&L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme and Service Technician
Aug 31, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2024

I would highly recommend BMW of Tucson! they did a great job of servicing my car and keeping me updated throughout the process. I think that the technician taking and sharing a video of a w More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Jessica
Aug 31, 2024 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 30, 2024

I appreciate the communication. Service adviser and technician addressed all my concerns. Love the video More

by rj42382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bewley
Jul 31, 2024 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2024

Very helpful and courteous. Not trying to sell you extra service or parts you don’t need. The ice cream snacks are great. Though maybe sometimes I would prefer a different sna More

by gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Jul 31, 2024 -

BMW of Tucson responded

Hello Gabe, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 28, 2024

Jayme and the entire service department make having my car serviced easy and comfortable. They are very organized and able to communicate. Being able to trust is very valuable and I trust the service de More

by Kathleensloanrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme in service and Jacob transported me home.
Jul 29, 2024 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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