BMW of Towson

Outstanding service. Mr. Stack was extremely knowledgeable and professional. He was diligent in addressing all my concerns as well as needs. It was a pleasurable experienc Mr. Stack was extremely knowledgeable and professional. He was diligent in addressing all my concerns as well as needs. It was a pleasurable experience in securing a SUV. More

Professional and knowledgeable Tyler represents the product and dealership in a first class manner. Searched extensively for X5 and found that Tyler knew more than any source I foun Tyler represents the product and dealership in a first class manner. Searched extensively for X5 and found that Tyler knew more than any source I found. He worked in a very consultative manner and was patient with all my questions. I would recommend working with him on auto purchase. More

Finally bought my F80 M3, BMW of Towson I rated Blake, Wesley, and BMW of Towson 5 stars for several reasons. It’s clear this dealership really obsesses over it’s customers and the custo I rated Blake, Wesley, and BMW of Towson 5 stars for several reasons. It’s clear this dealership really obsesses over it’s customers and the customer experience. From the very beginning I told them what car I wanted (the exact F80 M3 by stock number) and what I wanted to pay for it. We worked together to make this happen. At no time did they try to sway me in a different direction or work against me. We worked together as a team and made a great deal. I’ve never worked with a dealer who I felt was on my side until now. The process was quick. After agreeing on a price, and writing a check, I was out the door in my new M3, the exact vehicle I found online. Their BMW genius was great giving me as much time as I needed, although I didn’t need much (I already knew just about everything I could know about the car). If you’re in the market for a BMW, come see this team in Towson, they were excellent. More

Purchase of new X7 Bryon did a wonderful job. My only complaint was that he double booked my appointment with another delivery. So I waited an extraordinarily long tim Bryon did a wonderful job. My only complaint was that he double booked my appointment with another delivery. So I waited an extraordinarily long time. But otherwise satisfied. His follow up is very good. More

Sales experience Tyler, my sales exec was fantastic....handled everything for me and satisfied all my requirements...seamless and smooth process from my first contact Tyler, my sales exec was fantastic....handled everything for me and satisfied all my requirements...seamless and smooth process from my first contact to my purchase....excellent customer experience. More

Very pleasant and easy to work with Tyler was very professional and accommodating during this entire transaction. I traveled out of state for a specific vehicle, he had it prepared and r Tyler was very professional and accommodating during this entire transaction. I traveled out of state for a specific vehicle, he had it prepared and ready for me to inspect upon my arrival. A very pleasant experience. Thank you! More

LOVED THIS PLACE If you’re looking to get a great BMW of Towson! They have an amazing selection and an amazing staff that is dedicated to helping you get the car that If you’re looking to get a great BMW of Towson! They have an amazing selection and an amazing staff that is dedicated to helping you get the car that you want! David is great and knowledgeable in all things BMW, he was able to go over all the things I was confused on during the test drive. I will definitely be getting any future cars from here! More

First CPO BMW Bryon was great to work with as was the dealership as a whole. He knew a lot about the car and was able to answer my questions during test drive and b Bryon was great to work with as was the dealership as a whole. He knew a lot about the car and was able to answer my questions during test drive and beyond. Friendly & patient. While dealer was not able to match trade-in offer of other location, they provided transportation to location where I disposed of old car - enabling me to take care of everything in one day. Couldn't be happier. Excellent follow up as well. More

First time purchase My experience with Bryon on the sales team was great. However other interactions with sales management was unprofessional and not customer service ori My experience with Bryon on the sales team was great. However other interactions with sales management was unprofessional and not customer service oriented at all. More

Pleasant buying experience Byron Stack greeted us as soon as we arrived. He was knowledgeable, professional and patient. I would highly recommend him! We drove away with a beaut Byron Stack greeted us as soon as we arrived. He was knowledgeable, professional and patient. I would highly recommend him! We drove away with a beautiful X3! More