BMW of The Woodlands

Ashley B in the loaner car department, her customer service is not that of a people person, her personality is awful. It makes the overall experience terrible. I will never visit that dealership again service is not that of a people person, her personality is awful. It makes the overall experience terrible. I will never visit that dealership again and I will discourage everyone that I meet from doing business with BMW The Woodlands. More

Very helpful when purchasing the vehicle. Hope that the service I had at the time of purchase will continue throught the entire life of the car. service I had at the time of purchase will continue throught the entire life of the car. More

I had such a pleasant experience dealing with this dealership especially Neil. He was great with details of my car and didnt xx me around. I would recommend him to anyone looking to buy a great car fo dealership especially Neil. He was great with details of my car and didnt xx me around. I would recommend him to anyone looking to buy a great car for a great price. I wasnt sitting around hours trying to wheel and deal. Best overall experience I have had at a car dealership hands down! More

Dealt with Neil Maddox. Challenge was he advised me of features on the car that weren't there when I drove 2.5 hours to look at the car. features on the car that weren't there when I drove 2.5 hours to look at the car. More

I bought my 335 Premium Sport back in 2007 from Ron Evans. A very enjoyable experience. Buying cars is not an easy thing to do but Ron made it simple. The whole dealership was professional and fully Evans. A very enjoyable experience. Buying cars is not an easy thing to do but Ron made it simple. The whole dealership was professional and fully 'up front' with the financing and did not try and muscle me into anything I did not want. I did a lease on my car and also traded in my 2004 330. I was a bit upside down with my trade but they gave me a fair price for it and we were all happy with the deal. Since that time, I have had only one service and one warranty visit. The warranty was a faulty sensor. Once I called Eric, the service manager, nothing could have been easier. Within 8 hours I arrived, picked up my loaner, returned and got my car back washed inside and out and fixed. The service was scheduled but in addition new windshield wipers were fitted (even though not asked for) and since taking delivery my bills have been zero!! I have been so pleased with this dealership, my wife is also now driving a Z4 roadster purchased from Ron. I will try and get her to post a comment on this too. More