BMW of The Woodlands

"Mr. Reshail made my new i5 leasing process incredibly smooth and efficient. His attention to detail and professionalism ensured a hassle-free experience Reshail made my new i5 leasing process incredibly smooth and efficient. His attention to detail and professionalism ensured a hassle-free experience from start to finish. I highly recommend his services to anyone looking for a seamless leasing experience. Thank you More

Honza is outstanding. Quickly diagnosed problem and fixed it. Service at BMW Woodlands exceeds my expectations Quickly diagnosed problem and fixed it. Service at BMW Woodlands exceeds my expectations More

We always come to this dealership due to how Bob treats us. His customer service and attention to detail is why we keep coming back. us. His customer service and attention to detail is why we keep coming back. More

Excellent Service. . Hanza and Jason. 7 BMW's purchased and Hanza , service advisor, is the best and the reason I travel one and a half hours to have my car serviced. He . Hanza and Jason. 7 BMW's purchased and Hanza , service advisor, is the best and the reason I travel one and a half hours to have my car serviced. He is excellent in customer service and explains everything from start to finish.. I cannot recommend this dealership higher and strongly encourage a very large raise for Hanza.. Jason does a great job if Hanza is not present More

It was a pleasant place. Clean and easy to find. Strangely several people with the dealership walked past us without acknowledgment. That was a little disappointing. The peop Clean and easy to find. Strangely several people with the dealership walked past us without acknowledgment. That was a little disappointing. The people we worked directly with were very nice. More

Dave Quintanilla was our salesman and he was terrific. He explained everything very thoroughly and worked hard to get the price down to meet our needs. He also followed up after the sale to find out if we He explained everything very thoroughly and worked hard to get the price down to meet our needs. He also followed up after the sale to find out if we had any questions More

The employees of the dealership were pleasant & hospitable... The trade in negotiations were inherently adversarial but overall civil... Easy access to dealership... hospitable... The trade in negotiations were inherently adversarial but overall civil... Easy access to dealership... More

The buying process with Jake in sales was very good but follow up on issues was poor. The "Genius" program is terrible. After 2 genius no shows at appointments the 3rd try was not impressive. The "Genius" follow up on issues was poor. The "Genius" program is terrible. After 2 genius no shows at appointments the 3rd try was not impressive. The "Genius" wasn't one and could not answer all of our questions (nor did she volunteer to research & get back with answers). The service writer, Doug, was excellent. He scheduled our service promptly and addressed issues thoroughly. The problem is when you drop off your car for a scheduled service appointment, you are told it could take 3 days to look at the problem. Sales confirmed this and offered a loaner car but never followed thru. However, the service writer bird dogged our work and got the car back to us that day. Thank you Doug. More

Team Honza - Service team and overall experience is excellent! Always a pleasure to service our cars here. excellent! Always a pleasure to service our cars here. More

The service department takes great care of our car and are very welcoming, specially Jason Roy are very welcoming, specially Jason Roy More