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BMW of The Woodlands

The Woodlands, TX

4.6
929 Reviews

17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 929 reviews

April 10, 2024

Service personnel were courteous and professional. Service was quick. Personnel provided periodic updates while I waited. More

by Searightelizabeth
Recommend Dealer
Yes
Employees Worked With
Darnell
Apr 12, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 10, 2024

The service center is comfortable with friendly services communications, they took good care of the customer. More

by mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
Apr 12, 2024 -

BMW of The Woodlands responded

We are pleased to hear you had such a positive experience with us, Mandy! If you need more help, our team is available to talk -- safe travels!

April 10, 2024

The staff was great. Very kind and friendly. Answered every question I had with a smile on their faces. It's the best experience I've had at any car dealership service de More

by chadsterz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Apr 12, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 09, 2024

Top notch service by true experts who are highly focused on customer satisfaction. Simply the best BMW service center in the Houston area and well worth the drive! More

by Wam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Apr 11, 2024 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 06, 2024

Great service and employees kept us up to date on our cars progress. Answered all questions in a timely manner. More

by diane.y.gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Apr 09, 2024 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 02, 2024

Everyone was very concerned about our well-being, and very receptive and courteous at all times to the end of the purchase More

by Romero Vera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James De Guzman
Apr 04, 2024 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 02, 2024

Didn’t feel welcomed I’m not trying to bring race into it but others were greeted and acknowledged. Put a bad taste in my mouth. Will not be coming back. Was treated better at the Houston North location. More

by Sheaquailh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Apr 04, 2024 -

BMW of The Woodlands responded

Sheaquailh, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

March 31, 2024

Excellent customer service. The video I received from the service technician was so informative. No hidden fees. I knew exactly the total charges before picking up the car. More

by txnativegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
Apr 02, 2024 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 30, 2024

"Mr. Reshail made my new i5 leasing process incredibly smooth and efficient. His attention to detail and professionalism ensured a hassle-free experience More

by Sohail Cheema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reshail
Apr 02, 2024 -

BMW of The Woodlands responded

Hi Sohail, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 28, 2024

Honza is outstanding. Quickly diagnosed problem and fixed it. Service at BMW Woodlands exceeds my expectations More

by rpais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Halicek
Mar 30, 2024 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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