BMW of The Woodlands

The service associates are good and helpful. The people that schedule appointments by phone are not helpful or flexible. Shuttle service is also not very available. But once you get your car in, The people that schedule appointments by phone are not helpful or flexible. Shuttle service is also not very available. But once you get your car in, the service is good. More

The employees are friendly and helpful from the service departed to the shuttle service. The communication regarding scope of work and timeline is always spit on. departed to the shuttle service. The communication regarding scope of work and timeline is always spit on. More

Great experience with this team. Knowledgeable friendly sales team that was not pushy. Worked hard to earn my business Knowledgeable friendly sales team that was not pushy. Worked hard to earn my business More

Jeff Whitaker is AWESOME! He is always keeping us up to date on service status and advises of best times to schedule appointments. Excellent Customer Service. Great to know He is always keeping us up to date on service status and advises of best times to schedule appointments. Excellent Customer Service. Great to know there are still people that care about their customers. More

Good job on my annual servicing visit. Good coffee and snacks while waiting at the dealership and friendly and informative service representative. Good coffee and snacks while waiting at the dealership and friendly and informative service representative. More

I had my BMW X5 serviced at BMW of The Woodlands. I always take my BMW there for service because I can be assured that the technicians working on my car are knowledgable and will repair my call so it I always take my BMW there for service because I can be assured that the technicians working on my car are knowledgable and will repair my call so it works optimally. Braydon Webb was my service advisor and he was excellent. He kept me informed of all needed repairs and provided status reports as the work progressed. I really appreciated the video review presented of my car from the technician. It provided a visual explanation and support for the recommended repairs. I waited for the service to be completed on my car. The waiting room was nice, clean and there are work stations where I could do work while I waited. The work was preformed timely and I was on my way in a couple of hours. I will continue to bring my BMW back. More

excellent as always. Honza is great and Joe Wolfe too, took care of me, gave a ride home as loaners weren't available? Honza is great and Joe Wolfe too, took care of me, gave a ride home as loaners weren't available? More

Firdt experience was good, engaged friendly staff. Recall work was performed as promised on tome. Recall work was performed as promised on tome. More

Honza is extremely helpful and attentive. He understands the issues at hand and is quick to resolve them. I have been coming here for years and have always been pleased with the level of serv He understands the issues at hand and is quick to resolve them. I have been coming here for years and have always been pleased with the level of service I receive. More

Connor and Eric took great care to make sure my purchase was as expected, were personable and supportive. I’ll be back for my next BMW, at BMW of the Woodlands. Thanks again. was as expected, were personable and supportive. I’ll be back for my next BMW, at BMW of the Woodlands. Thanks again. More