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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.6
929 Reviews
Call Dealership (888) 208-0268

17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 929 reviews

April 29, 2024

They offer excellent services and the reasonable prices. The manager and technicians are very friendly and responsible, willing to answer any question in details. They also provide good service packages. I More

by jzwang2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 30, 2024 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 28, 2024

Excellent service by David truly recommend, quick process, also the finance service was great up to mark More

by Ankitaben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Apr 30, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
April 28, 2024

Very simple buying process. Was in and out in about 30 minutes. Look forward to buying my next vehicle at BMW of The Woodlands!! More

by waltervanzuthem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James DeGuzman
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Apr 30, 2024 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 28, 2024

My service advisor Quiora was great! Very professional, seemed to know her stuff, and kept me informed of progress. More

by Mcfdbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quiora
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Apr 30, 2024 -

BMW of The Woodlands responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 26, 2024

Dealer is organized, customer oriented personnel professional in dealing with your questions and explaining the condition of the repair More

by german.d.villegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
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Apr 29, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 22, 2024

Excellent and honest sales staff, they go the extra mile- I would highly recommend to anyone needing a new or used car! More

by turnbullpac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James De Guzman
Report | Print
Apr 23, 2024 -

BMW of The Woodlands responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 21, 2024

Took the car for brake pads change, tech found a leak on the transmission gasket. Svc rep Hanza quickly researched the needed part, placed it on order, and scheduled a new appointment. The repair was comple More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanza
Report | Print
Apr 23, 2024 -

BMW of The Woodlands responded

Hi Jose, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
April 20, 2024

Excellent customer service and attention to detail. I wasn't aware of rebate and service representative (nice African American woman) went above any beyond despite being very busy with scheduled custom More

by elorap84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Starts with a Q. Unique name.
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Apr 23, 2024 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
April 13, 2024

Dishonest , has no concern for customers needs , I wouldn’t recommend using this dealership , you can find cars anyway I wouldn’t go here More

by dwlunamand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Manager
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Apr 15, 2024 -

BMW of The Woodlands responded

Hello, we are deeply disappointed by your experience at BMW of The Woodlands. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (936) 776-4610 to discuss what we can do to help.

Helpful
April 12, 2024

A was very thorough and attentive. Nice job! She made sure all our requests were filled. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Que
Report | Print
Apr 13, 2024 -

BMW of The Woodlands responded

Hi Rob, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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