BMW of The Woodlands

I had been car shopping for quite some time and have visited countless dealerships for months trying to find the right one. When I visited BMW of The Woodlands it became an experience. They were very a visited countless dealerships for months trying to find the right one. When I visited BMW of The Woodlands it became an experience. They were very accommodating, and I immediately felt welcomed without having the pressure of buying. It allowed me to appreciate the vehicles and really get feel of what I wanted. Bilal was amazing! He was extremely patient, kind and understanding every time I stopped by or texted. In the end, I purchased a vehicle with them and could not be happier! Even after my purchase he is just as awesome and helpful. After this experience, I will be returning for my next purchase, and I highly recommend anyone in the market to give them a chance. Even Josh A in Finance was super easy and great to work with. I look forward to doing business with them again. More

Excellent customer service and amazing care of loyal customers! They look to please their customers building the best option and taking care of details. customers! They look to please their customers building the best option and taking care of details. More

Great service from the Team at BMW of The Woodlands. Quick, polite and got the job done correctly. Quick, polite and got the job done correctly. More

Great customer service. Everything is thorough and good feedback after service. Car always checked out and cleaned after service Everything is thorough and good feedback after service. Car always checked out and cleaned after service More

I wouldn’t buy from here again unless the car was brand new and I got a decent discount. My salesman was cool but the back office people are garbage. new and I got a decent discount. My salesman was cool but the back office people are garbage. More

I was in and out in 2 hours for an oil change. They sent me a video with their recommendations. They sent me a video with their recommendations. More

Good service and provided excellent summary of vehicle check. Service advisor provided excellent service and kept me updated through the process. check. Service advisor provided excellent service and kept me updated through the process. More

Very good service and repairs well done. Full information given during visit. Excellent attention from service agent. Full information given during visit. Excellent attention from service agent. More

Excellent sales team and service. I was impressed with the professionalism and speed in which my car purchase was done. I was impressed with the professionalism and speed in which my car purchase was done. More

I came in for a simple oil change and the technician said I needed to change the oil pan screw as it might leak in the future. Yet I had no leak, but I agreed to have it retooled and changed for $300. After I needed to change the oil pan screw as it might leak in the future. Yet I had no leak, but I agreed to have it retooled and changed for $300. After picking up the car, I went to use it the following day only to find a huge oil leak on my garage floor. I called BMW and the tech tried to say it could not be a leak do I sent him detailed pictures. I asked him to send. Tow truck as I could not drive the car. He sent the truck and BMw had told the driver that I was responsible to pay for the tow!! I refused and even the driver saw the large oil leak and he even took pictures to show BMW. Do, I do not have any good words to say about the service I received and am still waiting after 2 days to receive my Repaired car. I doubt very seriously I will entrust you with my car in the future. Bill and Claudia Faltesek More