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BMW of The Woodlands

The Woodlands, TX

4.7
1,109 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,109 reviews

December 02, 2023

Friendly, service was great - received a video of work, parts, and technician explaining what was replaced. Vehicle was washed and detailed upon return!! More

by appydoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria- Service Advisor and not sure of my technicians name
Dec 05, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 01, 2023

Bre is Wonderful service advisor, detail oriented. Communication excellent . Hope she stays long time . Thank you More

by thinhphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre
Dec 04, 2023 -

BMW of The Woodlands responded

Hi, thanks for your praise and kind comments about our staff. If you ever need help, just give us a call. Happy motoring!

November 30, 2023

I get some good customers service. BMW repair is second to none. They do install genuine parts and the car always feels good. I still will recommend cleaning cars with leather / freshe More

by anthonyn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Armando
Dec 02, 2023 -

BMW of The Woodlands responded

Hi Anthonyn, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2023

Treated very professionally by the entire staff. Misty, my sales rep, did a wonderful job. All interactions were great. Pleasure to do business with them. More

by hhinkle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misty
Nov 28, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2023

I worked with Brandon at the Woodlands BMW in my purchase. He was prompt and knowledgeable during my experience. He went the extra mile and made sure every question was answered and the vehicle I w More

by bprocell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon H
Nov 24, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

November 22, 2023

Great costumer service! Armando is an excellent service advisor! He’s always trying to get you in asap More

by Kaski16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Chávez
Nov 24, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 21, 2023

Excelente And clean job nice area Waiting intel. The car is ready fast service great attention More

by glennarvaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Nov 24, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 21, 2023

I have utilized this service center since purchasing the vehicle. They are extremely helpful, and take great care of my service needs. More

by thecarterway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Nov 24, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 20, 2023

Fantastic experience at BMW Woodlands! Matias went above and beyond to find us exactly the right car! The process was stress free. No hidden surprises or fees, unlike many other experie More

by cjc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matias, Theo
Nov 22, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2023

They were very friendly & took great care of me. I've been taking my cars here for MANY years! More

by sharonacat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan Hajicek
Nov 21, 2023 -

BMW of The Woodlands responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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