BMW of The Woodlands

The team were nice. I enjoyed my salesperson with Mazid.He was awesome very nice I enjoyed my salesperson with Mazid.He was awesome very nice More

Very professional they treat you with respect and accommodate your needs. I will definitely use them again. accommodate your needs. I will definitely use them again. More

Very good attention and prompt service, the service advisor explained all the details and expected time for the service. advisor explained all the details and expected time for the service. More

Great service experience! Jacob my service advisor was very attentive and very knowlegable. I was in for a recall and he manageed to get my oil and filter changed too. Jacob my service advisor was very attentive and very knowlegable. I was in for a recall and he manageed to get my oil and filter changed too. More

Victoria is the best service agent there. She goes above and beyond to provide the best service and make sure that the customers are happy with the service. She goes above and beyond to provide the best service and make sure that the customers are happy with the service. More

Gabriel was an excellent advisor. He processed my service promptly and professionally. The service itself was completed with no problems. Thanks! He processed my service promptly and professionally. The service itself was completed with no problems. Thanks! More

My salesman Jay was a rock star he made things has painless has possible. Even beyond him my finance guy was a hoot and his bosses were very cool too. Everyone I dealt with was 100 percent professiona painless has possible. Even beyond him my finance guy was a hoot and his bosses were very cool too. Everyone I dealt with was 100 percent professional and can help on a variety of budgets. Would definitely do business here agin More

Outstanding service advisors. The advisors our are courteous, knowledgeable, follow up with a video of the service, and communicate well about the status of my car. . The advisors our are courteous, knowledgeable, follow up with a video of the service, and communicate well about the status of my car. . More

my sales advisor Jay Amer Ali really worked with me and is a fantastic guy. He gets 5 stars 20 times over. BUT I really wish the upper management at the dealership would have done something about the val is a fantastic guy. He gets 5 stars 20 times over. BUT I really wish the upper management at the dealership would have done something about the valve cover/PCV valve that is whistling on my new used 2016 x4 35ibmw. Found the noise after signing on a high apr. Seems they even fought my salesman on the topic. Service manager Jimmy Franks tried to manipulate my confidence and told me not to let it bother me that it could drive like that but eventually a engine light would come on . then he precceded to try and convince me that if I'm competent enough it's something that I can do myself. After needing a car for so long and after having put a down payment and signed financing for another car that didn't pass inspection because it was full of problems and yes at this same location= it felt really bad being told I was over reacting. I feel that I was put under nasty pressure becausemy necessity of having to have a car really put my back against the wall and I did purchased the vehicle. I was already knee deep with no turning back after 2 previous promised cars I couldn't risk going somewhere else with so many hits to my credit score. upper management at this dealership didn't make me feel good about my purchase. as a customer especially at a dealership with such Prestige, management could have replaced the problematic valve cover considering that its not even that expensive and they do have it in stock.(I checked) and it could be a one day turn around. I did buy the vehicle under alot of pressure from my personal lack of a vehicle. I left with my used bmw car but I feel unsure and unsafe at the moment untill further notice. I would have gave all the stars in the world and would have probably referred everyone I know to the dealership if they would just have helped me out a little bit. BUYERS BEWARE 🙏😔 Hopefully they read this and if I'm helped I will retract my statement with an honest update. I'm an honest client who chose wrong apparently More

BMW Woodlands has a good team of service staff, sales associates and managers that do their best to keep a customer happy. associates and managers that do their best to keep a customer happy. More