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BMW of The Woodlands

The Woodlands, TX

4.7
1,109 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,109 reviews

January 13, 2024

Jim and Geovanis were excellent. Everything was a seamless process, and I thoroughly enjoyed the video preview as the master mechanic was going over the multi point inspection. The s More

by USMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanis and Jim
Jan 17, 2024 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 12, 2024

Our serves advisor was awesome Jacob Rinke very informative. Dealership very clean and great coffee. Our BMW was clean and washed great service. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Rinke
Jan 16, 2024 -

BMW of The Woodlands responded

Hello Maria, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2024

Had a great experience with BMW of the Woodlands. I live an hour and a half away. I was able to come in and was done in an hour. Thank you Dylan for a great experience. More

by robertdelgado0409
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Babb
Jan 13, 2024 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 09, 2024

Multiple service lights not cleared including oil change reminder, fluids not topped off such as windshield washer fluid. Seemed more concerned about items like tires needing replacement (which had already More

by vitoadd930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jovanni
Jan 12, 2024 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (936) 776-4610 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

January 06, 2024

Top tier service! Jacob (Service Department) went above and beyond to make our customer service experience exceptional! Thank you Jacob for all of your hard work! More

by Nicole Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 09, 2024 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2024

I always have the best customer service when we come here. Honza is the the hardest worker. More

by DRoady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza, Jimmy
Jan 09, 2024 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2024

We just purchased a 2024 BMW X7 M60i off the showroom floor. David and James were exceptional. They knew the vehicle specs, they were honest, professional and very practical. They went so far as confirmi More

by rick.pingel
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Quintanilla, James De Guzman
Jan 09, 2024 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2024

Not impressed with the service and experience, wasting my time at best.. it is the second time that I made an appointment and left the dealership with having received service. A simple oil change they could More

by Zantman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Too many
Jan 08, 2024 -

BMW of The Woodlands responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

January 01, 2024

Great Team Great Service Great Communication Great facility Great area Time efficient Nice area Would recommend Thank you More

by John & Lu Lu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jan 04, 2024 -

BMW of The Woodlands responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

December 30, 2023

Jason was fantastic - thorough in his explanations, prompt with his follow ups and pleasant in all my interactions. Thank you! More

by anand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 01, 2024 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us, Anand! Don't hesitate to call us if you ever need anything. Be safe on the road!

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