BMW of Temple
Temple, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Damon was amazing. He assisted us to find the perfect vehicle, was very responsive and worked hard to get us the best deal. Damon is professional and kind. Best buyi He assisted us to find the perfect vehicle, was very responsive and worked hard to get us the best deal. Damon is professional and kind. Best buying experience in a very long time. I would highly recommend Garlyn Shelton and ask for Damon, he will make buying a new vehicle seamless. More
I live out of town and I explained I’m limited on time and didn’t have any to waste. Waited months for a white X7. Set an appointment, for opening time to go look at one they just got in. WhenI got there and didn’t have any to waste. Waited months for a white X7. Set an appointment, for opening time to go look at one they just got in. WhenI got there they said they just sold the vehicle. But they didn’t tell me right away instead they wasted my time trying to convince me to buy a more expensive grey one. Then the salesman kept trying to treat me like a first time buyer.. asking me where do I want my payments at. I asked the salesman specific questions and he answered non. He gave me an high apr with an insane amount of months without even running my credit. I informed him I had perfect credit and I also informed that the website stated a way lower interest rate. He made all kinds of excuses on why that rate was lower. And at the end came with the offer of the lower interest rate. It was very disappointing and a waste of my time. If they contacted me and told me the White X7 sold I would have never made the trip. I do not recommend this dealership. More
During our visit to Garlyn Shelton BMW of Temple we were greeted with great customer service. Damon was our BMW Salesman who showed great patience and answered every question we had while transitioning fro greeted with great customer service. Damon was our BMW Salesman who showed great patience and answered every question we had while transitioning from one vehicle to another. Damion exemplified outstanding customer service and was very appreciative for our business by ensuring we were totally satisfied during the process of receiving our new vehicle. More
I had a great experience with BMW. They were friendly, quick to respond to questions and worked hard to get me the best deal. Damon, my salesman, worked very hard to make sure I received the best custome quick to respond to questions and worked hard to get me the best deal. Damon, my salesman, worked very hard to make sure I received the best customer service. This is my first BMW and I will definitely be back. More
Would not recommend. Before I drove over 1 hour to this dealership I asked multiple times if they match other dealer offers and was told they do. When I get there I get an offer of over 5k less than what a dealership I asked multiple times if they match other dealer offers and was told they do. When I get there I get an offer of over 5k less than what any other dealer offered. Very disappointed. I would try an Autonation Dealer in Dallas, BMW South Austin or BMW Austin. Much more reputable and honest teams. More
The sales team & Used car manager needs better training. Im a customer & former BMW employee in West Texas that lives 2 hours from Temple. I called just to get a rough estimate on my clean one owner BMW. I Im a customer & former BMW employee in West Texas that lives 2 hours from Temple. I called just to get a rough estimate on my clean one owner BMW. I wanted to give BMW the chance to buy there own product back to add to there low inventory. I told the young sales lady that I just wanted a rough estimate & I understand if the value isn't at top dollar. She told me that her manager wanted me to drive 2 hours just so they can appraise the vehicle. I took pictures of the car like she said & of the mileage & still couldn't get a rough estimate on my trade. Advice for other customers, it's worth your time just traveling to D/FW or San Antonio if this is how they operate. As a former sales person and Assistant manager myself, this is not how we conducted business at the BMW dealership I worked for. BMW of America would be upset for treating customers & former BMW employees this way. More
Tremendous experience, no hassle, Jeremiah Boutin was my salesman, I can’t express enough how he and the sales manager made my experience such a tremendous experience. I can’t say enough about BMW, what an salesman, I can’t express enough how he and the sales manager made my experience such a tremendous experience. I can’t say enough about BMW, what an exceptional vehicle. Thank you More
Took my X 5 in for routine service two weeks ago. They said it needed a new battery. So at this dealership routing service and changing a better takes over two weeks and still counting. No customer servic said it needed a new battery. So at this dealership routing service and changing a better takes over two weeks and still counting. No customer service and no help from BMW corporate. Not an isolated incident. Last year they had the care for two weeks. I have another BMW that they took over two weeks to repair. More
Sales, Finance, service , and parts are all top notch Own 2 bmw's and between wife and I have had 7 different models over the years. The ultimate driving machine , is a understatement. 2 bmw's and between wife and I have had 7 different models over the years. The ultimate driving machine , is a understatement. More