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BMW of Temple

Temple, TX

3.9
60 Reviews
Welcome to BMW of Temple Whether you’re driving your very first BMW or have been motoring for years we here at BMW of Temple your trusted BMW dealership in Temple are here, to assist you with all your BMW needs. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive new and pre-owned inventory, as well as our competitive lease specials, finance options and expert auto service. We are committed to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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6006 S General Bruce Dr

Temple, TX

76502

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Showing 60 reviews

May 23, 2022

Damon was amazing. He assisted us to find the perfect vehicle, was very responsive and worked hard to get us the best deal. Damon is professional and kind. Best buyi More

by jejda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon
May 23, 2022 -

BMW of Temple responded

Thank you for the great review! We are so glad to hear that you had such an outstanding purchase experience working with Damon and Garlyn. Drive safely in your new vehicle, and we hope to see you back again at BMW of Temple!

April 21, 2022

I live out of town and I explained I’m limited on time and didn’t have any to waste. Waited months for a white X7. Set an appointment, for opening time to go look at one they just got in. WhenI got there More

by PerfectScore
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremiah Boutin
February 15, 2022

During our visit to Garlyn Shelton BMW of Temple we were greeted with great customer service. Damon was our BMW Salesman who showed great patience and answered every question we had while transitioning fro More

by Rhonda J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon
Feb 15, 2022 -

BMW of Temple responded

Rhonda, thank you for the great review! We are so glad to hear that you had such a thorough and attentive purchase experience working with Damion. We will be sure to pass on the kind words to him. Drive safely, and we hope to see you back again at BMW of Temple!

December 30, 2021

I had a great experience with BMW. They were friendly, quick to respond to questions and worked hard to get me the best deal. Damon, my salesman, worked very hard to make sure I received the best custome More

by senahcarter99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon
Dec 30, 2021 -

BMW of Temple responded

Feedback like yours lets us know we're doing a great job when it comes to customer satisfaction! We will let Damon and the rest of the BMW of Temple sales team know they made your buying experience go off without a hitch. Enjoy your new BMW!

November 26, 2021

Would not recommend. Before I drove over 1 hour to this dealership I asked multiple times if they match other dealer offers and was told they do. When I get there I get an offer of over 5k less than what a More

by Phelix2000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Aluiso
Nov 29, 2021 -

BMW of Temple responded

I'm so sorry that we couldn't make a deal. We never want to mislead our customers so I will speak with my team to find out why this miscommunication occurred. I understand that we let you down, but if there is anything that I can do to assist you, I would be happy to take your call. Thank you, Jake Thompson - General Sales Manager - 254-727-3354

October 25, 2021

The sales team & Used car manager needs better training. Im a customer & former BMW employee in West Texas that lives 2 hours from Temple. I called just to get a rough estimate on my clean one owner BMW. I More

by Former BMW employee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leya
Oct 25, 2021 -

BMW of Temple responded

I am sorry to read this feedback. We strive to deliver a seamless and straightforward experience for our guests, and it is concerning that this was not better reflected in your time working with us. I apologize for any inconvenience regarding your vehicle appraisal and would appreciate another chance to speak with you to see if there is anything more I can do to help make things right. If you are willing to discuss this further, please give me a call directly. Best, Jake Thompson - General Sales Manager - 254-727-3354

July 21, 2021

Tremendous experience, no hassle, Jeremiah Boutin was my salesman, I can’t express enough how he and the sales manager made my experience such a tremendous experience. I can’t say enough about BMW, what an More

by jmangelo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Boutin
Jul 22, 2021 -

BMW of Temple responded

Thank you for sharing your feedback. It's great to hear that Jeremiah was such a pleasure to work with throughout the purchase of your vehicle. On behalf of all of us at BMW of Temple, congrats and safe travels!

June 10, 2021

Took my X 5 in for routine service two weeks ago. They said it needed a new battery. So at this dealership routing service and changing a better takes over two weeks and still counting. No customer servic More

by My dog Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Veronica at the dealership and Clay at BMW customer service. Clay was worthless. Do not call BMW customer service.
October 30, 2020

Thank you BMW of Temple for always being professional and willing to help in any way you can. You guys Rock! Keep up the good work More

by WWCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
Nov 02, 2020 -

BMW of Temple responded

It's our pleasure to assist you! Thank you so much for supporting our team with an excellent review. Hope to see you next time at BMW of Temple!

October 30, 2020

Sales, Finance, service , and parts are all top notch Own 2 bmw's and between wife and I have had 7 different models over the years. The ultimate driving machine , is a understatement. More

by J.L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Victor, and Andy
Nov 02, 2020 -

BMW of Temple responded

Thank you for the rave review! We are delighted to hear that you've had positive experiences with all of our departments. We appreciate you and your wife's repeat business and look forward to our continued relationship.

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