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BMW of Stratham

Stratham, NH

Overview
Reviews
Vehicles
4.8
591 Reviews
Call Dealership (866) 225-5472
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71 Portsmouth Avenue

Stratham, NH

03885

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Showing 591 reviews

February 08, 2024

Prompt and to the point and very accommodating. Kept me informed from start to finish on the work being done to my car More

by freemanjessica718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Feb 10, 2024 -

BMW of Stratham responded

We're glad to hear that you had a positive experience with prompt and to-the-point service, as well as being kept informed about the work being done on your car. Thank you for choosing our services, and we look forward to serving you again in the future!

Helpful
February 05, 2024

Always treated well. Work efficiently. Apply discounts every time. My car is always running great. More

by Kit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 08, 2024 -

BMW of Stratham responded

We're delighted to hear that you consistently receive good treatment, efficient service, and discounts. Ensuring your car runs smoothly is our priority. Thank you for your loyalty and trust. If you ever have further needs or questions, feel free to reach out. Safe travels!

Helpful
February 04, 2024

Dealer called promptly after my on-line inquiry. This was a Wednesday. I was told the car I was interested in (a Jaguar) was having some work done at the local Jaguar dealer & would be back in 2-3 More

by t.vierling
Recommend Dealer
Yes
Employees Worked With
Don't recall the name
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Apr 04, 2024 -

BMW of Stratham responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

BMW of Stratham responded

Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mark Wilkins General Manager MWilkins@Group1Auto.com

Helpful
January 31, 2024

Fast check-in, excellent service and easy explanation of what my car required. Highly recommend. More

by Rgiegerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Feb 01, 2024 -

BMW of Stratham responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 30, 2024

The folks at BMW Stratham were great. It was an unplanned visit but they got me right in and took care of everything. More

by Awagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Feb 01, 2024 -

BMW of Stratham responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
January 29, 2024

Service manager Matt was great again. Service has always been good. Not sure about the car. Too many electronic issues. More

by seandohertynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jan 31, 2024 -

BMW of Stratham responded

It's fantastic to hear that you had a great experience and that Matt provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 23, 2024

Always a great experience ! From sales to service. Kevin in sales… Pawel and Adam in service are great! We’ve always been extremely happy More

by Curtruro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawl
Report | Print
Jan 26, 2024 -

BMW of Stratham responded

We're thrilled to hear that you consistently have a great experience with both sales and service. Kevin in sales, Pawel, and Adam in service are all appreciated for their excellent service. We're delighted to have you as a satisfied customer. Thank you for your continued support, and we look forward to serving you in the future!

Jan 26, 2024 -

Curtruro responded

I forgot to mention Hailey the BMW genius! She’s amazing and is always helping me out with the tech in my 7 series

Helpful
January 20, 2024

Great service,awesome car , $99. 00 for a tire rotation?? Way to much, I will not do that again More

by Elvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
Report | Print
Jan 23, 2024 -

BMW of Stratham responded

Thank you for the kind words Elvis! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
January 20, 2024

Always a pleasant experience with BMW Stratham, NH. Service advisor team is straightforward and honest. Long time client and will continue to work with them. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
Report | Print
Jan 23, 2024 -

BMW of Stratham responded

Thank you Ann for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
January 18, 2024

Sales experience (2023 M340i) was EXCELLENT. Susan B. the salesperson went above and beyond, was highly communicative, and really easy to work with. Others in the process were very good too. More

by edenpeter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Boucher
Report | Print
Jan 24, 2024 -

BMW of Stratham responded

We're thrilled to hear about your excellent sales experience with Susan and the team. It's fantastic that Susan went above and beyond, was highly communicative, and easy to work with. We're glad to know that the others in the process were also very good, providing a completely positive experience with terrific customer service. Thank you for your recommendation, and we appreciate your positive feedback. We look forward to serving you again in the future!

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